Learning Associate, KSA L&D

Afaq - Warehouse Branch - J02 (Amazon); Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading logistics company is expanding its Learning team in Riyadh. The Learning Associate will work closely with Operations Managers to improve the long-term capabilities of the area. This role involves delivering training, coaching associates, and ensuring compliance with training processes. The ideal candidate should possess excellent communication skills and experience with Microsoft Office. A Bachelor’s degree or equivalent is preferred and fluency in English is essential.

Qualifications

• Experience with written and verbal communication and presentation.
• Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Speak, write, and read fluently in English.

Responsibilities

• Delivering network standard training.
• Directly coaching associates to improve job performance.
• Managing training compliance to ensure accurate training records.

Skills

Excellent communication skills

Ability to give and receive feedback

Customer obsession

Goal-oriented

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Description

We’re expanding our Learning team within Amazon Operations! If you’re interested in joining a business where you can achieve amazing results and put smiles on people’s faces, this could be the role for you.

The Last Mile Learning Associate works with Operations Managers, Area Managers and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.

The ideal candidate will have excellent communication skills, comfortable talking in front of a group as well as one-on-one with an individual, able to give and receive feedback effectively. Ability to follow up and meets time commitments and deadlines, is goal oriented, gives insight to area managers. Works hard for the success of others, constantly remains “customer obsessed”. Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others. Measure Associate performance around Safety, Quality, and Productivity applies learning tools to improve operation metrics. Improves associates’ job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development, assists in driving success of peak and non-peak training plans.

Key job responsibilities The Learning Associate will achieve this objective by:

• Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist
• Delivering network standard training
• Partnering with Operations Leaders to Evaluate and improve training processes within work areas
• Directly coaching associates to improve job performance
• Managing training compliance to ensure accurate training records are housed correctly

Basic Qualifications

• Experience with written and verbal communication and presentation
• Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)

Preferred Qualifications

• Speak, write, and read fluently in English
• Bachelor’s degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.