Laundry Operations Leader

AccorHotel; Makkah Region; On-site; SAR 89,000 - 134,000; Full time

Job summary

AccorHotel in Saudi Arabia is seeking a Laundry Supervisor to lead daily operations, ensuring professional guest service and smooth uniform handling across departments.

You will partner with Rooms and Food & Beverage to implement uniform programs, develop SOPs, coach the Laundry & Valet team, and manage budgets and inventories.

The role requires strong leadership, organizational skills, and the ability to adapt to shifts in a fast-paced hotel environment.

Qualifications

• Previous supervisory experience is an asset.
• Articulate with strong verbal and written communication.
• Solid computer skills including Microsoft Office.
• Ability to multi-task in a fast-paced hotel environment.
• Willingness to work across shifts.

Responsibilities

• Offer professional, friendly, and engaging guest service.
• Collaborate with Rooms and F&B on uniform programs.
• Develop and revise SOPs for Laundry and Valet.
• Support Laundry during the absence of the Laundry Manager.
• Conduct periodic uniform inventories.
• Manage uniform budgets.
• Ensure timely payroll processing.
• Coach and review Laundry & Valet team performance.
• Coordinate measurements and sizing of colleagues.
• Track uniforms for new hires and enforce return policy.
• Maintain a safe, hazard-free work environment.

Skills

Leadership skills

Strong verbal and written comms

Organizational skills

Education

Hospitality/Tourism (asset)

Tools

Microsoft Office

Job description

AccorHotel in Saudi Arabia is seeking a Laundry Supervisor to lead daily operations, ensuring professional guest service and smooth uniform handling across departments.

You will partner with Rooms and Food & Beverage to implement uniform programs, develop SOPs, coach the Laundry & Valet team, and manage budgets and inventories.

The role requires strong leadership, organizational skills, and the ability to adapt to shifts in a fast-paced hotel environment.