Last Mile Optimization Sr. Specialist

HungerStation | هنقرستيشن; Riyadh; On-site; SAR 156,000 - 234,000; Full time

Job summary

HungerStation ( هنقرستيشن ) is seeking a logistics optimization professional in Riyadh to lead last mile improvements. You will analyze delivery patterns, build simulation models, and collaborate with regional teams to refine scheduling, dispatch, and routing strategies.

You will use Excel and dashboarding tools to generate actionable insights and present evidence-based recommendations that drive KPIs while ensuring quality and compliance in daily operations.

Qualifications

• 2–4 years of experience with a TMS or logistics tech platform.
• Strong understanding of last mile delivery workflows.
• Experience in tech support, user training, or digital transformation preferred.
• Skilled in Excel and dashboarding tools.
• Excellent problem-solving and communication abilities.

Responsibilities

• Improve operational cost through high fleet utilization and reduced waste.
• Conduct testing to optimize shift structures, scheduling models, and operational strategies.
• Evaluate fleet capacity against order volumes and provide recommendations to scale or reallocate resources.
• Identify capacity gaps and support planning initiatives to ensure delivery reliability.
• Build simulation models to predict impact of changes in the Last Mile operations; translate into actionable strategies.
• Analyze delivery patterns, rider behavior, and route performance to identify inefficiencies.
• Design optimized delivery zones and dispatch logic to reduce delivery time and improve rider performance.
• Work with regional teams, operations, and the Control Tower to align optimization initiatives with field realities.
• Utilize data tools to generate reports and dashboards; present insights for decision-making.
• Ensure compliance with quality standards and contribute to continuous improvement.

Skills

TMS / logistics platform

Last mile workflows

Tech support & training

Excel & dashboarding

System administration

Communication skills

Education

Bachelor’s degree in Logistics, Computer Science, IT, or related field

Tools

Dashboarding tools

Power BI

Job description

• Improve operational cost through high fleet utilization and reduced waste.
• Conduct testing to optimize shift structures, scheduling models, and operational strategies.

Fleet Capacity Planning:

• Evaluate fleet capacity against order volumes and provide recommendations to scale or reallocate resources effectively.
• Identify capacity gaps and support planning initiatives to ensure delivery reliability.

Simulation and Forecasting:

• Build simulation models in coordination with HS Logistics and Global Teams to predict the impact of potential changes in the Last Mile operations.
• Translate simulations into actionable strategies for real-world implementation.

Delivery Optimization:

• Analyze delivery patterns, rider behavior, and route performance to identify inefficiencies.
• Design optimized delivery zones and dispatch logic to reduce delivery time and improve rider performance

Cross-Functional Collaboration:

• Work closely with regional teams, operations, and the Control Tower to align optimization initiatives with field realities.
• Support cross-functional initiatives that improve operational KPIs.

Data Analysis & Reporting:

• Utilize data tools (e.g., Excel, SQL, Power BI) to generate actionable reports and dashboards.
• Present insights clearly and support strategic decision-making with evidence-based recommendations.

Quality & Compliance Support:

• Ensure optimization initiatives meet internal quality and compliance standards.
• Support resilience planning through contingency simulations and scenario testing.
• Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
• Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
• Uphold a high-performance working environment and promote HS’s Values

Knowledge and Experience:

• 2–4 years of experience working with TMS or logistics tech platform.
• Strong understanding of last mile delivery workflows
• Experience in tech support, user training, or digital transformation preferred
• Skilled in Excel, dashboarding tools, and system admin functions
• Problem-solving mindset and excellent communication skills

Education and Certifications:

• Bachelor’s degree in Logistics, Computer Science, IT, or related field.