Lab Sepcialist

Al Borg Diagnostics; Riyadh; On-site; SAR 60,000 - 120,000; Full time

Job summary

Al Borg Diagnostics in Riyadh is seeking a dedicated laboratory professional to perform tests accurately using approved procedures and equipment. You will ensure proper specimen collection, handling, storage, transport, and rejection while maintaining high standards of quality, safety, and regulatory compliance.

The role involves recording results in designated systems, monitoring equipment, managing inventory, registering patients, and providing front-desk support when required.

Qualifications

• Experience with laboratory testing and specimen handling.
• Knowledge of quality control and quality assurance.
• Familiarity with infection control and regulatory requirements.
• Excellent attention to detail and accuracy.

Responsibilities

• Perform laboratory tests accurately and efficiently using approved procedures.
• Ensure proper specimen collection, identification, handling, storage, and transport.
• Record and maintain accurate results and documentation in designated systems.
• Monitor equipment and report malfunctions; maintain inventory and supplies.
• Register patients in LDM and provide front-desk support as needed.
• Escalate complaints and ensure patient safety and service quality.
• Assist in training new staff and participate in audits and process improvements.
• Maintain patient confidentiality and comply with policies.

Skills

Laboratory procedures

Testing techniques

Specimen handling

Quality control

Infection control

Regulatory compliance

Communication skills

Patient registration

Data entry

Team collaboration

Tools

Laboratory analyzers

Job description

• Perform laboratory tests accurately and efficiently using approved procedures, techniques, and laboratory equipment.
• Ensure proper specimen collection, identification, handling, storage, transportation, and rejection in accordance with approved procedures.
• Perform daily quality control checks and ensure compliance with laboratory quality, safety, infection control, SOPs, and regulatory requirements.
• Record and maintain accurate laboratory results, reports, and related documentation in the designated systems.
• Monitor laboratory equipment, report malfunctions, and ensure proper operation and maintenance.
• Manage laboratory inventory, including monitoring stock levels, preparing purchase requisitions, receiving and verifying supplies, processing GRNs, and maintaining accurate inventory records by regular timely issuing on system.
• Monitor and analyze laboratory consumption and ensure availability of reagents, consumables, and other required materials.
• Register patients in the LDM at collection sites or branches where dedicated customer care staff is unavailable, ensuring accurate patient information, test requests, billing details, and required documentation.
• Provide customer care and front-desk support at branches when required, including assisting patients with inquiries, registration, appointments, and service-related requests.
• Ensure a smooth and positive patient experience and **escalate** complaints or issues to the appropriate department when required.
• Support branch operations while maintaining laboratory service quality, patient safety, and operational standards.
• Assist in training and guiding new employees, interns, and students on laboratory procedures, systems, safety, and SOPs.
• Participate in audits, training, process improvement initiatives, and departmental
• activities as required.
• Maintain patient confidentiality and ensure all activities comply with organizational policies, professional standards, and applicable regulations.
• Perform any other duties and responsibilities related to the role as assigned by the direct manager

• Strong knowledge of laboratory procedures, testing techniques, and specimen handling.
• Technical proficiency in laboratory equipment and automated analyzers.
• Knowledge of quality control and quality assurance practices.
• Knowledge of infection control, laboratory safety, and regulatory requirements.
• Ability to accurately perform laboratory testing and interpret quality control results within the scope of the role.
• Strong attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to communicate professionally with patients, medical staff, laboratory staff, customer care teams, and administrative staff.
• Customer service orientation and ability to handle patient inquiries professionally.
• Ability to accurately register patients and enter patient information into the designated system.
• Problem-solving and troubleshooting skills.
• Ability to work independently and as part of a multidisciplinary team.
• Ability to manage multiple tasks and work effectively under pressure.
• Good computer skills and ability to use laboratory and patient management systems.
• Commitment to compliance with professional, ethical, and organizational standards.