Clinical Lab Specialist: Quality, Patient Care & Ops

AlBorg Diagnostics; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

AlBorg Diagnostics is seeking a skilled laboratory technician to perform tests, manage specimens, and maintain quality and safety standards across branches in Riyadh. You will handle specimen collection, testing, documentation, and customer-facing duties with a focus on accuracy and patient care.

The role requires proficiency with laboratory equipment and systems, adherence to SOPs, and collaboration with multidisciplinary teams to ensure timely, reliable results for patients.

Qualifications

• Strong knowledge of laboratory procedures, testing techniques, and specimen handling.
• Technical proficiency in laboratory equipment and automated analyzers.
• Knowledge of quality control and quality assurance practices.
• Knowledge of infection control, laboratory safety, and regulatory requirements.
• Ability to accurately perform laboratory testing and interpret quality control results.
• Good communication and interpersonal skills.
• Customer service orientation and ability to handle patient inquiries professionally.
• Problem-solving and troubleshooting skills.
• Ability to work independently and as part of a multidisciplinary team.
• Commitment to compliance with professional, ethical, and organizational standards.

Responsibilities

• Perform laboratory tests accurately and efficiently using approved procedures, techniques, and laboratory equipment.
• Ensure proper specimen collection, identification, handling, storage, transportation, and rejection in accordance with approved procedures.
• Perform daily quality control checks and ensure compliance with laboratory quality, safety, infection control, SOPs, and regulatory requirements.
• Record and maintain accurate laboratory results, reports, and related documentation in the designated systems.
• Monitor laboratory equipment, report malfunctions, and ensure proper operation and maintenance.
• Monitor and analyze laboratory consumption and ensure availability of reagents, consumables, and other required materials.
• Register patients in the LDM at collection sites or branches where dedicated customer care staff is unavailable, ensuring accurate patient information, test requests, billing details, and required documentation.
• Provide customer care and front-desk support at branches when required, including assisting patients with inquiries, registration, appointments, and service-related requests.
• Maintain patient confidentiality and ensure all activities comply with organizational policies, professional standards, and applicable regulations.
• Assist in training and guiding new employees, interns, and students on laboratory procedures, systems, safety, and SOPs.
• Participate in audits, training, process improvement initiatives, and departmental activities as required.
• Perform any other duties and responsibilities related to the role as assigned by the direct manager

Skills

Lab procedures

Testing techniques

Specimen handling

Quality control

Infection control

Regulatory compliance

Documentation

Communication

Customer service

Patient registration

Multitasking

Teamwork

Computer skills

Tools

Automated analyzers

Laboratory hardware

LIS/LIMS systems

Job description

AlBorg Diagnostics is seeking a skilled laboratory technician to perform tests, manage specimens, and maintain quality and safety standards across branches in Riyadh. You will handle specimen collection, testing, documentation, and customer-facing duties with a focus on accuracy and patient care.

The role requires proficiency with laboratory equipment and systems, adherence to SOPs, and collaboration with multidisciplinary teams to ensure timely, reliable results for patients.