Key Account Manager

Keeta; Riyadh; On-site; SAR 180,000 - 360,000; Full time

Job summary

Keeta in Saudi Arabia is seeking a dynamic Key Account Manager to drive growth with top restaurant brand partners. You will own relationships from initiation to expansion, and align Keeta's delivery services with partner strategic goals.

The role requires negotiating high-impact commercial agreements, leveraging data to optimize performance, and collaborating across functions to deliver outstanding results in a fast-paced, global environment.

Qualifications

• 2+ years of experience in key account management or business development.
• Ability to engage senior brand executives and close commercial agreements.
• Strong analytical skills to derive actionable insights from partner data.
• Customer-focused mindset with drive to achieve goals.
• Excellent cross-functional collaboration and communication.

Responsibilities

• Build and manage relationships with strategic restaurant brand partners in Saudi Arabia.
• Lead commercial negotiations and close win-win agreements.
• Develop account growth strategies and analyze partner performance.
• Monitor market trends and translate insights into account plans.
• Collaborate with operations, product, marketing, and finance to deliver integrated services.

Skills

Key account mgmt

Data analysis

Customer-centric

Learning agility

Communication skills

English fluency

Arabic knowledge

Job description

Keeta, the international subsidiary of global delivery leader Meituan, is driven by a clear mission: We help people eat better, live better. Building on our parent company's 16 years of technological and operational expertise mastered in China, we are leading a global transformation in food and consumer product delivery. Since our start in 2023, Keeta has focused on creating value for every part of the communities we serve. We provide a reliable experience for consumers, enhance technology and operations for restaurants, and create more earning opportunities and greater safety for courier partners. This commitment to shared progress drives our journey from Hong Kong, China, across the Middle East and into Brazil, with the world ahead.

What You'll Do

• Build and maintain strong, long-term relationships with strategic restaurant brand partners in Saudi Arabia, establishing multi-level connections with founders and CXO-level executives to deeply understand their business needs and align Keeta's services with their strategic goals.
• Lead commercial negotiations with key brand partners and close win-win agreements, driving the upgrade of premium food delivery supply and continuously identifying new store formats and growth opportunities that meet user demands.
• Develop and execute account-level growth strategies, analyzing partner performance through data to identify operational insights and deliver customized solutions that drive sustained revenue and order growth for both partners and Keeta.
• Monitor industry trends within the Saudi F&B and food delivery market, tracking market dynamics, client behaviors, and competitive shifts, and translating insights into actionable short-, medium-, and long-term account plans.
• Collaborate closely with operations, product, marketing, customer service, and finance teams, consolidating internal and external resources through project-driven management to deliver integrated, high-quality services and achieve key results for brand partners.

What We Need From You

• 2+ years of experience in key account management or business development, with a proven track record of engaging senior brand executives (CXO level) and closing win-win commercial agreements.
• Proficient in operational and data analysis, with strong business sense and judgment, able to derive actionable insights and run the account like a business, not just maintain relationships.
• A customer-centric mindset with high self-motivation and a strong commitment to achieving goals and delivering quality results.
• Strong learning agility, with a willingness to continuously acquire new skills and adapt to a fast-changing business environment.
• An excellent communicator and collaborative team player who works effectively across functions to enhance team effectiveness.
• Fluent in both spoken and written English, able to work effectively in a global business environment; Arabic language skills and prior Middle Eastern or cross-cultural work experience are strong pluses.

What Makes This Role Exciting

• Play a pivotal role in Keeta's strategic global expansion, competing directly with international players in a fast-growing market while broadening your international business horizons.
• Own strategic restaurant brand partners end-to-end — from relationship building to growth strategy — with frontline exposure to a rapidly scaling business and real influence on company-level results.
• Work in a diverse, multicultural team of colleagues from different professional backgrounds, in a respectful and collaborative environment that offers ample room for career growth.

Why Join Keeta

1. Join a Leading Global Delivery Platform With Massive Impact

As the driving force behind Meituan's global expansion, Keeta is delivering more than just food and goods, but real impact too. We believe in growth that lifts everyone: our people, our partners, and the communities we serve. With deep insights into global markets and a commitment to local innovation, we're uniquely positioned to seize high-growth opportunities while helping people eat better and live better. This is a business that's constantly evolving, adapting, and expanding. We don't just think globally; we act on it, building solutions that resonate worldwide. By joining Keeta, you'll shape the future of delivery—with Meituan's established platform and unparalleled expertise behind you—and see your impact reach communities across the globe.

2. Accelerate Your Growth With Unbounded Opportunities

With Keeta's global reach, your potential has no borders. You'll navigate diverse markets and cultures, developing both a global mindset and local expertise. Every project challenges you to create solutions that resonate worldwide, taking the business and your career further than you could imagine. From winning a city to expanding across the country—this is where careers accelerate. You'll embrace the intensity of a startup-like environment to pioneer what's never been done. Expect continuous learning with curiosity, real ownership, and the space to innovate creatively. Every milestone unlocks new possibilities for you—each more ambitious than the last.

3. Collaborate With a Dynamic, Diverse Team of Top Talent

At Keeta, you'll work with a team that thrives on collaboration. We tackle challenges head‑on, driven by a shared determination to deliver results. Open debate and bold ideas are encouraged—because great solutions emerge when perspectives converge. This energy fuels how we work: dare to dream, eager to improve, and always focused on what moves us forward. For us, true progress lies where efficiency meets collaborative breakthroughs. With teammates from over 40 countries, we outthink the expected and outdeliver the exceptional.