IT Support & Graphic Design Specialist

Eram Talent; Dhahran Compound; On-site; SAR 60,000 - 110,000; Full time

Job summary

Eram Talent is seeking a creative and technically skilled IT Support Assistant with a strong graphic design background. You will provide first-level IT support, maintain systems, and assist with documentation while delivering high-quality visual assets for digital and print media.

Reporting to the IT Supervisor/Operations Manager, the role supports troubleshooting, data backups, and design work for presentations, brochures, social media graphics, banners, and marketing materials.

Qualifications

• 3–5 years of IT support experience with a strong graphic design background.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other graphic design tools.
• Diploma or Bachelor's degree in Computer Science, Information Technology, Graphic Design, Multimedia, or related field.

Responsibilities

• Provide first-level IT support for hardware, software, and system-related issues.
• Assist in maintaining computer programs, applications, system documentation, and operational procedures.
• Design creative layouts using typography, color, imagery, and branding guidelines.
• Produce high-quality visual assets for print and digital platforms, including brochures, presentations, banners, social media graphics, advertisements, and marketing materials.
• Collaborate with stakeholders to understand project requirements and deliver creative solutions.
• Support website and digital content updates when required.
• Troubleshoot minor computer hardware, software, and network-related issues.
• Maintain data backups and support portal administration activities.
• Prepare reports, presentations, and documentation for management review.
• Assist senior IT personnel with software configuration, system maintenance, and technical support activities.
• Handle service requests, trouble reports, and documentation with minimal supervision.
• Ensure compliance with organizational IT policies, security procedures, and branding standards.

Skills

IT support

Graphic design

English communication

Education

Diploma or Bachelor’s degree

Tools

Adobe Creative Suite

PowerPoint

CMS

Job description

Eram Talent is seeking a creative and technically skilled IT Support Assistant with a strong graphic design background. You will provide first-level IT support, maintain systems, and assist with documentation while delivering high-quality visual assets for digital and print media.

Reporting to the IT Supervisor/Operations Manager, the role supports troubleshooting, data backups, and design work for presentations, brochures, social media graphics, banners, and marketing materials.