IT Support Engineer

AIM IT Services & Manpower Consulting Co.; Saudi Arabia; On-site; SAR 45,000 - 65,000; Full time

Job summary

AIM IT Services & Manpower Consulting Co. is seeking an IT Support professional to deliver responsive helpdesk services in a Saudi Arabia-based operation. You will resolve complex tickets, maintain Windows and Linux systems, and assist users through onboarding and proactive troubleshooting.

The role emphasizes strong communication and a service-oriented mindset, with opportunities to contribute to enterprise-grade IT support across enterprise environments.

Qualifications

• 1-3 years of experience in IT support roles.
• Proficiency in Windows and Linux environments.
• Excellent communication and service mindset.

Responsibilities

• Professional helpdesk ticket resolution and user support
• Windows and Linux desktop/server maintenance
• User onboarding, software setup and proactive troubleshooting

Skills

Windows

Linux

Communication

Job description

Deliver professional IT support services, resolve complex helpdesk tickets, and maintain enterprise-grade technical systems.

Key Responsibilities

• Professional helpdesk ticket resolution and user support
• Windows and Linux desktop/server maintenance
• User onboarding, software setup and proactive troubleshooting

Required Qualifications

• 1-3 years of experience in IT support roles
• Proficiency in Windows and Linux environments
• Excellent communication and service mindset

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