IT Supervisor - Six Senses Amaala

InterContinental Hotels Group; Saudi Arabia; On-site; SAR 180,000 - 260,000; Full time

Job summary

A leading hotel group in Saudi Arabia seeks an IT Supervisor for Six Senses Amaala. The position involves designing and implementing network security measures, monitoring system performance, and supervising IT personnel. Candidates should have a high school diploma in IT Management with MCSE certification and at least 2 years of experience in hospitality environments. Strong technical skills in various software and hardware solutions are essential. Join us in creating extraordinary guest experiences.

Qualifications

• At least 2 years’ experience in a similar hotel operational setting.
• Technical skills include very strong design skills and concept skills.
• Strong knowledge of Microsoft XP Suite and security tools.

Responsibilities

• Plan, coordinate, and implement network security measures.
• Monitor network performance and suggest adjustments.
• Assist in training and supervising IT hosts.
• Design, configure, and test hardware and software.
• Recommend changes to improve systems and configurations.
• Monitor network performance and plan future changes.
• Assist in training, supervising, and scheduling IT staff.
• Support day-to-day duties and team allocation.
• Uphold Six Senses guidelines and standards.
• Adhere to LQA standards and guest feedback.

Skills

Network security measures

Computer system performance monitoring

Hardware/software configuration

Training and supervising IT hosts

Education

High school diploma or equivalent in IT Management with MCSE certification

Hospitality diploma/degree from a recognized hospitality school

High school diploma or equivalent in IT Management

Tools

Microsoft XP Suite

SMS 2003

Microsoft SharePoint services

Veritas Backup Exec

Anti-virus & Spyware tools

Intrusion Prevention and Detection solutions

Job description

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Hotel: Amaala (RSIAM), Amaala, northwestern coast, of the Red Sea

As IT Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Ensure to perform routine network startup and shutdown procedures and maintain control records.
• Design, configure, and test computer hardware, networking software and operating system software.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• The ability to assist in training, supervising, scheduling, motivating, positively discipline of IT hosts.
• Assist in managing day to day duties and job assignments. Provide support to the team where required. Allocate manning where needed.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

• High school diploma or equivalent in IT Management with MCSE certification and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include very strong design skills, concept skills, expert knowledge of the Microsoft XP Suite, strong working knowledge of SMS 2003, Microsoft SharePoint services and Veritas Backup Exec Anti-virus & Spyware tools and Intrusion Prevention and Detection solutions.

The above is intended to provide an overview of the role and responsibilities for a IT Supervisor at Six Senses Amaala. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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