IoT Engineer

Leader Investment Group - LIG; Dammam; On-site; SAR 149,000 - 263,000; Full time

Job summary

A leading investment company based in Dammam is seeking an IoT Engineer for its Smart City initiatives. The candidate will provide technical expertise in deploying and supporting IoT systems, ensuring their performance and reliability. Responsibilities include technical support, system monitoring, and collaborating with stakeholders to translate business needs into technical specifications. Ideal candidates should possess a Bachelor's degree in a relevant field and 3–6 years of experience with IoT technologies.

Qualifications

• 3–6 years of experience in IoT deployment, technical support, or Smart City projects.
• Hands-on experience with IoT devices, sensors, and networked systems.
• Familiarity with Smart City solutions or urban IoT platforms is preferred.

Responsibilities

• Assist in the deployment and integration of IoT devices and solutions.
• Provide on-site and remote technical support for deployed IoT systems.
• Continuously monitor IoT device performance and troubleshoot issues.

Skills

IoT deployment

Technical support

System integration

Analytical skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Jira

ServiceNow

Nagios

SolarWinds

Job description

Department

Digital Transformation / Smart City Solutions (Project-Based)

Job Title

IoT Engineer

Reports To

Project Manager – Smart City Project

Job Purpose

Provide technical expertise and operational support for Smart City IoT initiatives. The role ensures successful deployment, monitoring, and maintenance of IoT devices and applications, while serving as a liaison between internal teams, vendors, and clients to maintain system reliability and performance.

Key Responsibilities

• IoT System Deployment & Integration
• Assist in the deployment and integration of IoT devices and solutions within the Smart City project.
• Configure, test, and validate IoT devices, gateways, and communication networks.
• Ensure seamless integration with Smart City platforms and applications.
• Technical Support & Operations
• Provide on-site and remote technical support for deployed IoT systems.
• Monitor system health, diagnose issues, and implement timely solutions.
• Maintain logs and records of incidents, resolutions, and system performance.
• Open and coordinate support tickets with IT, network, and development teams as needed.
• System Monitoring & Issue Resolution
• Continuously monitor IoT device performance, connectivity, and data flow.
• Troubleshoot hardware, software, and network issues proactively.
• Collaborate with vendors and internal teams to resolve critical technical issues.
• Business Analysis & Stakeholder Coordination
• Gather and analyze technical requirements for IoT implementations.
• Assist in translating business needs into technical specifications.
• Coordinate with project stakeholders, vendors, and clients to ensure expectations are met.
• Reporting & Documentation
• Prepare detailed technical and operational reports.
• Maintain comprehensive documentation of IoT devices, configurations, and troubleshooting steps.
• Contribute to knowledge transfer and internal training materials.
• Continuous Improvement
• Identify opportunities to improve IoT system performance, efficiency, and reliability.
• Recommend enhancements or optimizations for Smart City applications.
• Support analytics initiatives related to IoT data, energy efficiency, and smart services.

Education

Qualifications & Skills:

• Bachelor’s degree in Computer Science, Electronics, Electrical Engineering, Information Technology, or a related field.

Experience

• 3–6 years of experience in IoT deployment, technical support, or Smart City projects.
• Hands‑on experience with IoT devices, sensors, and networked systems.
• Familiarity with Smart City solutions or urban IoT platforms is preferred.

Technical Skills

• Knowledge of IoT protocols (MQTT, Modbus, REST APIs, LoRaWAN).
• Basic understanding of networking, cloud platforms, and database management.
• Experience with ticketing systems (e.g., Jira, ServiceNow) and monitoring tools (e.g., Nagios, SolarWinds).
• Strong analytical, troubleshooting, and documentation capabilities.

Soft Skills

• Excellent communication and stakeholder management skills.
• Strong organizational and multitasking abilities.
• Ability to work under pressure and adapt to client environments.
• Collaborative mindset for working with cross‑functional teams.

Location

Dammam

Employment Type

IoT Engineer / Technical Support Specialist – Full‑Time / On‑Site