In-Store Luxury Client Experience Executive

Confidential; Riyadh; On-site; SAR 60,000 - 110,000; Full time

Job summary

Seddiqi Holding in Riyadh is seeking a Customer Relations Executive in-store for luxury goods. You will welcome clients, deliver a memorable experience, and coordinate the appointment system to ensure every walk-in is attended by a consultant.

You will manage VIP hospitality, support the boutique team, and oversee celebrations and vendor follow-ups. The role emphasizes exceptional interpersonal skills and a polished appearance, with 1–3 years in hospitality or retail.

Qualifications

• 1–3 years of relevant experience in hospitality or retail.
• Excellent verbal, and public speaking skills.
• Strong time-management abilities to ensure timely service.
• Vibrant attitude and polite personality.
• Top-notch customer service skills.
• Ability to work flawlessly under stress and pressure.

Responsibilities

• Welcome clients with a warm greeting and create a positive first impression.
• Deliver a memorable experience for all clients celebrating in the boutique.
• Ensure VIP guests are comfortably seated and provided with hospitality (refreshments).
• Assess client needs and direct them to the appropriate sales team member.
• Manage client reception flow according to boutique capacity, ensuring every walk-in is attended by a consultant.
• Coordinate and manage client appointment system with the boutique team.

Skills

Customer service

Verbal communication

Public speaking

Time management

Hospitality/retail experience

Interpersonal skills

VIP guest handling

Tools

SIMS

Job description

Seddiqi Holding in Riyadh is seeking a Customer Relations Executive in-store for luxury goods. You will welcome clients, deliver a memorable experience, and coordinate the appointment system to ensure every walk-in is attended by a consultant.

You will manage VIP hospitality, support the boutique team, and oversee celebrations and vendor follow-ups. The role emphasizes exceptional interpersonal skills and a polished appearance, with 1–3 years in hospitality or retail.