Hotel Receptionist — Front Desk & Guest Services

فندق جبل عمر حياة ريجنسي; Makkah Region; Presencial; SAR 45.000 - 49.000; Jornada completa

Descripción de la vacante

Jabal Omar Hyatt Regency Hotel in Makkah is seeking a hotel receptionist to provide guest services at the reception desk, including booking, check-in and check-out. This role invites both men and women and offers a salary of 4,000–4,400 SAR per month.

The position involves maintaining reservations, following hotel policies, handling inquiries, and coordinating with travel agencies to ensure guest satisfaction and smooth operations.

Formación

• Supervising, coordinating and providing guest services at the reception desk, including booking, check-in and check-out.

Responsabilidades

• Maintaining the reservations list and providing necessary paper records.
• Encouraging improved customer service and satisfaction, and following up on disputes and complaints.
• Encouraging the implementation of hotel policies and procedures.
• Building and maintaining strong business relationships with other parties, such as travel agencies and booking services.
• Reviewing hotel rates and processing invoices accordingly.

Descripción del empleo

Jabal Omar Hyatt Regency Hotel in Makkah is seeking a hotel receptionist to provide guest services at the reception desk, including booking, check-in and check-out. This role invites both men and women and offers a salary of 4,000–4,400 SAR per month.

The position involves maintaining reservations, following hotel policies, handling inquiries, and coordinating with travel agencies to ensure guest satisfaction and smooth operations.