Hostess / South or Eastern European

1st-jobs.com; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A renowned hotel in KSA is looking for a personable Hostess to enhance guest experiences. Responsibilities include welcoming visitors, managing reservations, and ensuring a pleasant dining atmosphere. The ideal candidate will have a high school diploma, hospitality certification preferred, and previous experience in a similar role, with strong communication skills in English. Shift work is required.

Qualifications

• Must have previous experience as a Host/Hostess or Waiter/Waitress.
• Knowledge of restaurant protocol and health guidelines required.
• Must be fluent in English.

Responsibilities

• Welcome visitors and provide an excellent dining experience.
• Manage reservations and monitor wait lists.
• Answer phones and address client queries.

Skills

Excellent communication skills

Customer service skills

Decision-making abilities

Organizational skills

Education

High school diploma

Certification in Hospitality

Job description

About the job Hostess / South or Eastern European

We are searching for Hostess with a pleasing personality to be a part of our client's Hotel in KSA. You will be the first point of interaction for our visitors. Your duties comprise welcoming guests, providing precise wait times, and accompanying clients to the eating and bar areas.

For this position, you must have excellent Organizational and people management abilities. You should be certain that our visitors have an affirmative eating experience from the minute they reach till they leave. You must also be accessible to work different shifts. You have to make sure we offer exceptional customer service and an enjoyable feasting experience to our visitors.

If you are a people person and have excellent communication skills, send in your application to us right away.

Responsibilities

• Welcome visitors to the sitting area
• Provide precise interval times and monitor the waiting lists
• Answer the phones and manage the reservations
• Escort clients to allocated dining or bar areas and provide them with a pleasing dining experience
• Offer menus and allot them Waiter/Waitress
• Keep a track of which tables have placed their orders
• Synchronize with interval staff about existing seating options
• Keep the reception area clean. Coordinate with the janitorial staff for the same
• Provide extra attention to guests like children or senior citizens
• Answer inbound calls and address clients' queries
• Support wait staff as required

Requirements

• High school education is a must for this role
• Certification in Hospitality will be preferred
• Earlier work experience as a Host/Hostess or Waiter/Waitress in a reputable restaurant
• Knowledge of restaurant protocol
• Understanding of health and safety guidelines
• Know-how in handling reservations
• Willingness to work in shifts, on holidays, nights, and weekends
• Pleasant personality with good customer service skills
• Good decision-making abilities
• Amenable to working in KSA
• Must be proficient and well-conversed in the English Language.