Hostess

SWOT Hospitality; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A fine dining restaurant located in Jeddah is seeking a Hostess to provide a warm, elegant reception for guests. Responsibilities include managing reservations, coordinating table assignments, and ensuring service excellence in a fast-paced environment. The ideal candidate will possess exceptional communication skills, a polished appearance, and a calm demeanor under pressure. Prior experience in upscale dining is preferred. This full-time role requires flexibility for evenings, weekends, and holidays.

Qualifications

• Polished appearance and professional demeanor.
• Ability to remain calm and composed under pressure.
• Experience with upscale dining or luxury hospitality preferred.

Responsibilities

• Welcome guests with warmth and professionalism.
• Manage reservations using an electronic reservation system.
• Maintain accurate wait times and communicate clearly to guests.

Skills

Exceptional interpersonal and communication skills

Strong organizational and multitasking abilities

Knowledge of fine-dining service standards and etiquette

Team-oriented mindset with attention to detail

Tools

Reservation systems

Job description

SWOT Hospitality is looking for Hostess – Upscale Restaurant MykOrini - Jeddah that will be situated in Rixos Murjana Saudi.

Position: Hostess
Reports To: Restaurant Manager
Employment Type: Full-Time

Position Overview:

The Hostess is the first point of contact for our restaurant and plays a crucial role in creating a positive initial impression. This position requires professionalism, composure, and outstanding guest service skills. The ideal candidate should be polished, attentive, and adept at managing reservations and guest flow in a fast-paced, high-volume fine dining environment.

Key Responsibilities:

• Welcome guests with warmth, elegance, and professionalism.
• Manage reservations using an electronic reservation system eg: Seven Rooms.
• Maintain accurate wait times and communicate them clearly to guests.
• Coordinate table assignments with servers and management to ensure seamless service.
• Escort guests to tables and present menus with proper dining etiquette.
• Accommodate special requests and note guest preferences.
• Answer phones with proper etiquette and handle inquiries professionally.
• Maintain a clean, organized, and visually polished host stand and entry area.
• Uphold the restaurant’s standards of appearance, service, and hospitality.
• Assist in creating memorable guest experiences from arrival to departure.

Qualifications & Skills:

• Exceptional interpersonal and communication skills.
• Polished appearance and professional demeanor.
• Strong organizational and multitasking abilities.
• Ability to remain calm and composed under pressure.
• Knowledge of fine-dining service standards and etiquette preferred.
• Experience with reservation systems strongly preferred.
• Team-oriented mindset with attention to detail.

Experience & Education:

• Prior experience in upscale dining or luxury hospitality preferred.

Physical & Scheduling Requirements:

• Ability to stand and walk for extended periods.
• Availability for evenings, weekends, and holidays.
• Ability to work in a fast-paced environment.