Hospitality Supervisor

SSCL; Riyadh; On-site; SAR 67,000 - 112,000; Full time

Job summary

Saudi Service Company Limited (SSCL) invites an experienced professional to supervise hospitality operations and lead housekeeping teams across assigned facilities in Riyadh. You will ensure cleanliness, hygiene, and a safe environment while maintaining compliance with company policies.

You will train staff, monitor performance, manage schedules and resources, and coordinate with other departments for events or deep-cleaning.

Qualifications

• Diploma or bachelor’s degree in Housekeeping Management, Facility Management, or related field.
• Certification in housekeeping management or occupational health and safety is an advantage.
• 3–5 years of experience in hospitality operations, including 1–2 years in a supervisory role.

Responsibilities

• Supervise housekeeping staff to ensure daily cleaning tasks meet quality standards.
• Inspect facilities to verify cleanliness, hygiene, and safety compliance.
• Allocate tasks, schedules, and resources to meet operations.
• Train staff on cleaning procedures, safety standards, and equipment use.
• Maintain records of attendance, cleaning schedules, and inspection reports.
• Coordinate with other departments for events, deep cleaning, or emergencies.
• Prepare periodic performance reports for management.

Skills

Hospitality Operations Supervision

Staff Training and Development

Quality Control and Inspections

Time Management and Scheduling

Health, Safety, and Hygiene Compliance

Inventory and Resource Management

Communication and Team Leadership

Problem-Solving and Service

Education

Diploma or Bachelor's in Housekeeping Management

Certification in housekeeping or OH&S

Tools

None

Job description

Saudi Service Company Limited (SSCL) is a leading service provider in the Kingdom of Saudi Arabia, specializing in maintenance operations, facility management, and technical support services. The company is committed to delivering reliable, high-quality, and cost-effective solutions that ensure the smooth and efficient operation of client facilities across healthcare, industrial, and commercial sectors.

Job Overview:

Supervise hospitality operations to ensure cleanliness, hygiene, and a safe environment across assigned facilities. Oversee staff performance, maintain compliance with company policies, and deliver high-quality housekeeping services that meet organizational and client expectations.

Responsibilities:

• Supervise housekeeping staff to ensure daily cleaning tasks are completed to quality standards.
• Inspect facilities regularly to verify cleanliness, hygiene, and compliance with safety protocols.
• Allocate tasks, schedules, and resources effectively to meet operational requirements.
• Train and guide housekeeping staff on cleaning procedures, safety standards, and proper equipment use.
• Monitor inventory of cleaning supplies and request replenishments as needed.
• Address housekeeping-related issues, complaints, or service gaps promptly.
• Ensure compliance with occupational health and safety standards and company housekeeping policies.
• Coordinate with other departments to support special events, deep cleaning, or emergency needs.
• Maintain accurate records of staff attendance, cleaning schedules, and inspection reports.
• Identify opportunities for service improvement and recommend efficiency enhancements.
• Prepare periodic performance reports for management review.
• Ensure alignment of individual and team efforts with the organization's strategic goals, fostering a culture of collaboration, accountability, and continuous improvement to achieve desired outcomes.
• Perform any additional duties or tasks assigned by the direct supervisor, as required to support departmental and organizational objectives.

Educational Background:

• Diploma or bachelor’s degree in Housekeeping Management, Facility Management, or a related field.
• Certification in housekeeping management or occupational health and safety is an advantage.

Key Skills:

• hospitality Operations Supervision
• Staff Training and Development
• Quality Control and Inspections
• Time Management and Scheduling
• Health, Safety, and Hygiene Compliance
• Inventory and Resource Management
• Communication and Team Leadership
• Problem-Solving and Service Orientation

Years of Experience:

3– 5 years of experience in hospitality operations, including at least 1–2 years in a supervisory role.