Hospitality & Housekeeping Supervisor - Facility - alfanar Electric

Alfanar Precast; Riyadh; On-site; SAR 180,000 - 280,000; Full time

Job summary

alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products. The Hospitality & Housekeeping Supervisor will oversee housekeeping, hospitality, and office support services, ensuring cleanliness, service quality, efficient resource utilization, cost control, and team performance in line with company standards.

The role includes planning schedules, inspecting standards, coordinating events for meetings and VIP

Qualifications

• Bachelor's degree required in hospitality or related field.
• 10-15 years of work experience in hospitality/housekeeping management.
• Strong leadership, communication, and service orientation.

Responsibilities

• Oversee housekeeping, hospitality, and office support services.
• Plan cleaning schedules and inspect service quality.
• Coordinate hospitality for meetings, events, and VIP visits.
• Monitor supplies and office resources to ensure continuity.
• Manage cost control and report performance against plan.
• Lead and develop the service team.

Skills

Work Order Management

Details Oriented

Business Knowledge

Communication

Customer Service

Education

Bachelor Degree in Hospitality or Any relevant field

Job description

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Hospitality & Housekeeping Supervisor - Facility - alfanar Electric

Description:

Group overview:

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar is involved in:

• Electrical, Electromechanical and Civil Engineering Construction
• Manufacturing and Marketing Electrical Construction Products
• Allied Engineering Services

Our Main Divisions:

• alfanar electric
• alfanar Construction
• alfanar Building Systems

alfanar electric

alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.

alfanar electric operates industries in:

• Riyadh and Jubail, Saudi Arabia
• Dubai, UAE
• London, UK

alfanar has a development and engineering center in Chennai, India.

Industrial Complex, Riyadh

The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.

Spread across 700,000 square meters, the Complex houses alfanar’s facilities.

The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.

Job Purpose

To oversee housekeeping, hospitality, and office support services, ensuring cleanliness, service quality, efficient resource utilization, cost control, and team performance in line with company standards and procedures.

Key Accountability Areas

Housekeeping Operations & Service Quality

• Supervise daily housekeeping activities across assigned buildings and office areas.
• Plan cleaning schedules and inspect service quality against approved cleanliness and hygiene requirements.
• Coordinate the resolution of service gaps and complaints and follow up on corrective actions.
• Ensure cleaning materials and equipment are used and stored according to approved safety procedures.

Hospitality & Event Support

• Coordinate hospitality arrangements for meetings, company events, and VIP visits with relevant departments.
• Ensure designated areas, refreshments, and service arrangements are ready within agreed timelines.
• Monitor hospitality service delivery and address issues affecting guest and employee requirements.

Office Resources & Supplies

• Monitor cleaning and hospitality supplies and coordinate replenishment to maintain service continuity.
• Arrange furniture requirements and coordinate movements or reallocations with relevant parties.
• Maintain accurate space and furniture records within the assigned scope.
• Ensure office support resources are organized and available according to departmental needs.

Performance & Cost Control

• Monitor service performance and related expenditure against approved plans and allocations.
• Review recurring complaints and inspection findings and implement improvements to service methods.
• Prepare service updates highlighting performance gaps, staffing constraints, and required actions.

Team Management & Development

• Assign tasks and arrange staffing coverage during vacations, absences, and special activities.
• Verify attendance and administer approved incentive schemes in accordance with company procedures.
• Review team performance and identify training needs for new and existing employees.
• Provide guidance on service standards, safe working practices, and professional conduct.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and elevate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Bachelor Degree in Hospitality or Any relevant field

Work Experience

10-15 years

Technical / Functional Competencies

Work Order Management Details Oriented Business Knowledge Communication Customer Service