Hospitality Host & Reservations Specialist

Hilton Worldwide Holdings Inc.; Jeddah; On-site; SAR 56,000 - 89,000; Full time

Job summary

Hilton Worldwide Holdings Inc. in Jeddah invites applications for a Hostess role. You will welcome guests, manage seating plans, handle reservations, and liaise with the service team to ensure smooth operations and outstanding guest satisfaction.

The ideal candidate has a high school diploma, strong communication skills, a professional appearance, and the ability to work in a fast-paced environment. English proficiency is required; additional languages are a plus.

Qualifications

• High school diploma or equivalent is required; hospitality qualification is a plus.
• Experience as a Hostess, Receptionist, or in customer service is preferred.
• Strong communication and interpersonal skills are essential.
• Professional appearance and positive attitude are important.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Welcome and greet guests in a friendly and professional manner.
• Manage reservations and accurately maintain the reservation system.
• Escort guests to their tables and present menus when required.
• Monitor table availability and optimize seating arrangements.
• Coordinate with restaurant staff to ensure efficient guest flow.
• Answer guest inquiries and provide information about restaurant services and promotions.
• Handle guest concerns courteously and escalate issues when necessary.
• Maintain a clean and organized reception area.
• Follow hotel and restaurant standards, policies, and procedures at all times.
• Assist with special events and group bookings as required.

Skills

Communication

Interpersonal skills

Customer service

Multitasking

Time management

Organizational skills

English proficiency

Hospitality experience

Education

High school diploma

Hospitality qualification

Tools

Reservation systems

Job description

Hilton Worldwide Holdings Inc. in Jeddah invites applications for a Hostess role. You will welcome guests, manage seating plans, handle reservations, and liaise with the service team to ensure smooth operations and outstanding guest satisfaction.

The ideal candidate has a high school diploma, strong communication skills, a professional appearance, and the ability to work in a fast-paced environment. English proficiency is required; additional languages are a plus.