Healthcare Quality & Regulatory Compliance Advisor (Saudi National Only)

FedEx; Riyadh; On-site; SAR 279,000 - 391,000; Full time

Job summary

FedEx is seeking a Quality & Compliance professional in Riyadh to lead quality assessment, standards development for transportation and fulfillment SOPs, and advisory across hubs and stations. The role focuses on implementing QMS, continuous improvement, and regulatory compliance.

You will provide strategic guidance to senior management, drive cross-functional projects, and ensure accuracy, strong communication, and problem solving.

Qualifications

• Experience in developing quality assessment standards and work instructions for transportation & fulfillment.
• Quality management and compliance advisory with ongoing improvement of QMS and processes.
• Experience designing internal audits, certification readiness, and customer audit programs.

Responsibilities

• Provide technical expertise and strategic guidance to senior management on quality trends, risks and opportunities.
• Lead cross-functional projects and initiatives to improve service quality and regulatory compliance.
• Communicate clearly and persuasively to drive informed business decisions.

Skills

MS Office

Attention to detail

Communication skills

Problem solving

Planning & organizing

Tools

Microsoft Office

Job description

• 1. Quality Assessment & Standards: Transportation & Fulfilment SOP & Work Instruction Development; FedEx Network and Facilities (Hubs, Stations) Policies & Procedures Development & Implementation; Quality & Regulatory Advisory
• 2. Quality Management: Quality Corrective & Preventive Actions; Quality & Compliance Advisory; Quality & Compliance Performance; Compliance & Quality Program Implementation; Continuous Improvement of QMS & Processes; QMS Implementation & Administration
• 3. Quality Audit: Internal Audit Process Design & Implementation; Certification Audit; Customer Audit Programs; Audit Strategy & Readiness Program Documentation; Audit Program
• 4. Healthcare Customer Liaison: Customer Request / Issue Resolution; Quality Agreements, Questionnaires & RFQ Proposal

Provides technical expertise and advice to senior/executive management on current and emerging systems trends, practices, opportunities and risks within area of expertise.Delivers analysis, interpretation and application of complex information in order to influence optimal business decisions. Leads high impact cross-functional projects and initiatives. Is future oriented and drives strategic planning. Influences and supports cross-functional project teams in order to achieve optimal results for the business.

Microsoft/ Office PC Skills; Accuracy & Attention to Detail; Written & Verbal Communication Skills; Problem Solving Skills; Planning & Organizing Skills

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.