Customs Clearance Coordinator

Jingdong Development France; Dammam; Presencial; SAR 180.000 - 300.000; Jornada completa

Descripción de la vacante

JINGDONG Logistics in Saudi Arabia seeks a Customs Clearance Coordinator to manage documentation, declarations, and regulatory compliance across Fasah, Bayan, and SABER. You will liaise with brokers, ensure HS codes and valuations are correct, and support import permits with SFDA, CITC, and GACA.

The role requires 2–3 years of Saudi experience in freight/logistics, fluency in Arabic, and good English. You will work in a fast-paced team focused on accuracy, risk management, and timely shipment

Formación

• High school certificate or above; a diploma or degree in Logistics, International Trade, Supply Chain Management, Business Administration, or a related field is preferred.
• 2-3 years of relevant customs clearance coordination experience in Saudi Arabia, preferably in freight forwarding, express courier, 3PL, or logistics operations.
• Familiarity with Saudi import/export customs clearance procedures, ZATCA and SASO requirements, HS classification, customs valuation, and country-of-origin rules.
• Hands-on experience with customs platforms such as Fasah and Bayan; familiarity with SABER product and shipment conformity certification processes is preferred.
• Fluent Arabic with strong speaking, reading, and writing skills; good working proficiency in English.

Responsabilidades

• Review and organize commercial invoices, packing lists, bills of lading, certificates of origin, and other compliance documents; coordinate with licensed customs brokers to complete customs declarations.
• Use Saudi customs platforms (Fasah, Bayan, SABER) to track declarations, approvals, duty/tax calculations, and shipment release status.
• Verify HS codes, customs valuation, country of origin, and required certifications to ensure compliance with ZATCA, SASO, and other regulations.
• Follow up on customs inspections, shipment holds, declaration discrepancies, and missing documents; coordinate with customers, suppliers, brokers, and internal teams to resolve issues and minimize delays.
• Coordinate import permits and regulatory approvals with SFDA, CITC, and GACA according to shipment requirements.
• Maintain accurate customs records and reconcile charges, duties, taxes, and invoices for data traceability.
• Identify clearance risks and process improvements to enhance efficiency and customer experience.
• Must meet Saudi localisation (Nitaqat/Saudisation) requirements; Saudi nationals preferred.

Conocimientos

Communication

Coordination

Problem solving

Data reconciliation

Document management

Attention to detail

Educación

High school diploma

Logistics/International Trade degree

Herramientas

Fasah

Bayan

SABER

Descripción del empleo

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

ctivities in Saudi Arabia, ensuring all required documents are accurate, complete, and submitted on time to facilitate timely shipment release.

Responsibilities

• Documentation Review: Review and organize commercial invoices, packing lists, bills of lading, certificates of origin, and other compliance documents. Coordinate with licensed customs brokers to complete customs declarations.
• Customs Systems Management: Use Saudi customs and compliance platforms, including Fasah, Bayan, and SABER, to track declarations, approvals, duty and tax calculations, and shipment release status.
• Customs Compliance: Verify HS codes, customs valuation, country of origin, and applicable certification requirements to ensure compliance with ZATCA, SASO, and other relevant Saudi government regulations.
• Exception Handling: Follow up on customs inspections, shipment holds, declaration discrepancies, and missing documents. Coordinate with customers, suppliers, customs brokers, and internal teams to resolve issues promptly and minimize delays and demurrage costs.
• Government Approval Coordination: Coordinate import permits and regulatory approvals with relevant authorities, including SFDA, CITC, and GACA, according to shipment requirements.
• Record Keeping and Reconciliation: Maintain accurate customs records and supporting documents, and reconcile clearance charges, duties, taxes, and invoices to ensure data accuracy and traceability.
• Process Improvement and Risk Management: Monitor changes in Saudi customs regulations and policies, identify clearance risks and operational issues, and support process improvements to enhance clearance efficiency and customer experience.
• Education: High school certificate or above. A diploma or degree in Logistics, International Trade, Supply Chain Management, Business Administration, or a related field is preferred.
• Work Experience: 2-3 years of relevant customs clearance coordination experience in Saudi Arabia, preferably in freight forwarding, express courier, third-party logistics (3PL), or logistics operations.
• Technical Knowledge: Familiarity with Saudi import and export customs clearance procedures, ZATCA and SASO requirements, HS classification, customs valuation, and country-of-origin rules.
• System Knowledge: Hands-on experience with or practical coordination exposure to customs platforms such as Fasah and Bayan. Familiarity with SABER product and shipment conformity certification processes is preferred.
• Language Skills: Fluent Arabic, with strong speaking, reading, and writing skills. Good working proficiency in English is required.
• Core Competencies: Strong communication, coordination, problem-solving, data reconciliation, and document management skills. Detail-oriented, proactive, and able to follow up on clearance exceptions effectively.
• Compliance Awareness: Strong compliance and risk awareness, with the ability to follow company policies, customs regulations, and business ethics standards.
• Other Requirements: Must meet applicable Saudi localisation (Nitaqat / Saudisation) requirements. Saudi nationals are preferred.

At JINGDONG Logistics, we’re committed to building a diverse an