Head Waiter

KRAIV; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A prominent hospitality company is looking for a Head Waiter to manage dining operations in Jeddah. The successful candidate will oversee staff, ensure top-notch customer service, and maintain high food and beverage standards. Responsibilities include coordinating with the kitchen, managing table assignments, and addressing guest inquiries. Candidates should possess exceptional customer service skills and previous experience in hospitality. This is a full-time, on-site role that offers a dynamic work environment.

Qualifications

• Exceptional customer service skills to ensure guest satisfaction.
• Knowledge of food and beverage operations to maintain high dining standards.
• Basic understanding of cooking to collaborate with kitchen staff.
• Proven leadership skills and ability to work in a fast-paced environment.
• Previous experience in a similar hospitality role is preferred.

Responsibilities

• Oversee and manage dining operations, including supervising staff.
• Ensure excellent customer service and maintain food service standards.
• Coordinate with kitchen team and manage table assignments.
• Handle guest inquiries and complaints to ensure quality dining experience.
• Assist in training team members and maintain a clean dining area.

Skills

Customer Service

Communication

Food & Beverage Knowledge

Leadership

Attention to Detail

Job description

Role Description

This is a full-time, on-site role for a Head Waiter located in Jeddah. The Head Waiter will oversee and manage dining operations, including supervising staff, ensuring excellent customer service, and maintaining high standards in food and beverage service. They will coordinate with the kitchen team, manage table assignments, and handle guest inquiries and complaints to ensure a high-quality dining experience. Additionally, the Head Waiter will assist in training team members and maintaining a clean, organized dining area.

Qualifications

• Exceptional Customer Service and Communication skills to ensure guest satisfaction and handle concerns effectively.


• Knowledge of Food & Beverage and Food Service operations to oversee and maintain high dining standards.


• Basic understanding or experience in Cooking is a plus to collaborate effectively with kitchen staff and meet guest expectations.


• Proven leadership skills, attention to detail, and the ability to work efficiently in a fast-paced environment.


• Previous experience in a similar role within a restaurant or hospitality setting is preferred.