Head of Smart City IT Operations & Infrastructure

Qiddiya Investment Company

Riyadh

On-site

SAR 260,000 - 470,000

Full time

14 days+

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Job summary

Qiddiya Investment Company is appointed to lead the city IT operations for smart infrastructure readiness and to oversee service operations in a complex urban development setting. The role requires guiding incident and problem management, applying robust governance, and shaping operating models for resilient ICT delivery across city partners.

Collaborating with city leadership, developers, contractors, and utility providers, the incumbent will translate smart city ambitions into reliable

Qualifications

Degree in computer science, information systems, telecommunications, electrical engineering, or a similar transferable field.
Extensive leadership experience leading ICT operations for a smart city, large real estate development, or another complex infrastructure environment.
Proven experience leading service operations, including incident and problem management and service governance.
Deep expertise in ICT infrastructure and IoT or OT platforms.
Strong understanding of smart city operations models.

Responsibilities

Develop and execute the city IT operations strategy for smart infrastructure readiness.
Lead service operations across a complex smart city or large-scale infrastructure environment.
Oversee incident and problem management while strengthening service governance.
Shape and apply operating models that support effective smart city operations.
Work closely with city leadership, developers, contractors, utility providers, and ICT and operations teams to align delivery and execution.