We are seeking a dynamic and experienced Hard Services Team Leader to join our Facilities & Property Management team in Riyadh, Saudi Arabia. This pivotal role involves overseeing the operational management of hard services, ensuring the effective delivery of maintenance and engineering services across various properties. The ideal candidate will be responsible for leading a team of skilled technicians, ensuring compliance with health and safety regulations, and optimizing maintenance processes to enhance service quality and efficiency. You will play a crucial role in maintaining our facilities to the highest standards, thereby contributing to the overall satisfaction of our clients.
Responsibilities
- Lead and manage the hard services team, ensuring high levels of performance and motivation.
- Oversee the maintenance and repair of mechanical, electrical, and plumbing systems within our facilities.
- Develop and implement preventive maintenance programs to minimize downtime and extend the lifespan of equipment.
- Ensure compliance with health and safety regulations and industry standards in all operational activities.
- Manage vendor relationships and oversee the procurement of materials and services necessary for maintenance operations.
- Conduct regular inspections and audits of facilities to identify areas for improvement and ensure compliance with service level agreements.
- Prepare and manage budgets for hard services, ensuring cost-effective solutions while maintaining high service standards.
- Collaborate with other departments to ensure seamless operations and address any facility-related issues promptly.
- Provide training and development opportunities for team members to enhance their skills and knowledge.
- Report on operational performance metrics and provide recommendations for continuous improvement.
Preferred Candidate
- Proven experience in facilities management, specifically in hard services leadership roles.
- Strong technical background in mechanical, electrical, and plumbing systems.
- Excellent leadership and team management skills with a focus on employee development.
- In-depth knowledge of health and safety regulations and best practices in facilities management.
- Exceptional problem-solving skills, with the ability to make sound decisions under pressure.
- Strong communication and interpersonal skills to effectively liaise with clients, vendors, and team members.
- Detail-oriented with strong organizational skills to manage multiple priorities effectively.
- Proficiency in budget management and financial reporting related to facilities operations.
- Ability to work collaboratively in a team environment and foster a positive workplace culture.
- Relevant certifications in facilities management or engineering would be an advantage.
Skills
- Technical Expertise: A solid understanding of mechanical, electrical, and plumbing systems is crucial for diagnosing issues and implementing effective solutions.
- Leadership Skills: The ability to lead and motivate a diverse team is essential for achieving operational excellence and maintaining high morale among team members.
- Health and Safety Compliance: Knowledge of health and safety regulations ensures that all maintenance activities are conducted safely, protecting both employees and clients.
- Budget Management: Strong financial acumen is necessary for effectively managing budgets, controlling costs, and ensuring the efficient allocation of resources.
- Problem-Solving Abilities: The capacity to analyze complex situations and develop practical solutions is vital for addressing operational challenges promptly.