Guest Welcome & Seating Host

ibis, ibis Styles, ibis budget; Makkah Region; On-site; SAR 60,000 - 90,000; Full time

Job summary

Accor is seeking a Host/Hostess for its restaurant team to welcome guests, manage reservations, and coordinate seating with care and efficiency. You will greet guests, answer calls, and ensure smooth operations during service, maintaining a high standard of hospitality.

The role requires excellent communication, a calm demeanor under pressure, and strong teamwork to deliver memorable dining experiences for guests in a fast-paced hotel setting.

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively and collaboratively as part of a team.

Responsibilities

• Greet guests at the entrance and guide them to their tables.
• Manage reservations and seating plans to optimize guest flow.
• Answer phones, take reservations, and relay changes to management.
• Ensure dining areas and hostess stand are clean and organized.
• Collaborate with restaurant staff to deliver excellent service.

Skills

Interpersonal skills

Customer service

Communication

Teamwork

Job description

Accor is seeking a Host/Hostess for its restaurant team to welcome guests, manage reservations, and coordinate seating with care and efficiency. You will greet guests, answer calls, and ensure smooth operations during service, maintaining a high standard of hospitality.

The role requires excellent communication, a calm demeanor under pressure, and strong teamwork to deliver memorable dining experiences for guests in a fast-paced hotel setting.