Guest Relation Associate

Gold Apple; Riyadh; On-site; SAR 67,000 - 112,000; Full time

Job summary

Gold Apple seeks a friendly Guest Relation Associate to join our beauty retail team in Riyadh. You will provide outstanding customer service and create a welcoming experience for every guest. You will help customers find products and share information on features, pricing, and promotions while promoting our brand and products.

Join a collaborative team and stay informed about the latest beauty trends to deliver expert recommendations and drive guest satisfaction daily.

Qualifications

• Previous experience in customer service or retail, preferably in beauty or fashion.
• Excellent communication and interpersonal skills.
• Passion for beauty products and willingness to learn.
• Ability to work in a fast-paced environment and multitask.
• Sales-driven with ability to meet sales targets.
• Flexible to work weekends and holidays.

Responsibilities

• Welcome and greet customers in a friendly and professional manner.
• Assist customers in finding products and provide information on features, pricing, and promotions.
• Handle customer inquiries and resolve any issues or complaints in a timely and effective manner.
• Maintain a clean and organized store environment to create a welcoming atmosphere for guests.
• Stay knowledgeable about the latest beauty trends, products, and promotions to provide expert recommendations to customers.
• Collaborate with team members to ensure smooth store operations and contribute to a positive work environment.

Skills

Customer service excellence

Communication skills

Interpersonal skills

Sales-oriented

Team player

Job description

We are seeking a friendly and customer-focused Guest Relation Associate to join our beauty retail team.

The ideal candidate will be responsible for providing exceptional customer service and creating a positive experience for our guests. As a Guest Relation Associate, you will play a crucial role in ensuring customer satisfaction and loyalty, as well as promoting our brand and products.

Responsibilities

• Welcome and greet customers in a friendly and professional manner
• Assist customers in finding products and provide information on features, pricing, and promotions
• Handle customer inquiries and resolve any issues or complaints in a timely and effective manner
• Maintain a clean and organized store environment to create a welcoming atmosphere for guests
• Stay knowledgeable about the latest beauty trends, products, and promotions to provide expert recommendations to customers
• Collaborate with team members to ensure smooth store operations and contribute to a positive work environment

Requirements

• Previous experience in customer service or retail, preferably in the beauty or fashion industry
• Excellent communication and interpersonal skills with a friendly and approachable demeanor
• Strong passion for beauty products and willingness to learn about new products and trends
• Ability to work in a fast-paced environment and handle multiple tasks while maintaining a positive attitude
• Sales-driven mindset with the ability to meet and exceed sales targets
• Team player with a strong work ethic and willingness to support team goals
• Flexibility to work a variety of shifts, including weekends and holidays