Guest Relation Associate

Gold Apple

Riyadh

On-site

SAR 67,000 - 112,000

Full time

7 days ago
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Job summary

Gold Apple seeks a friendly Guest Relation Associate to join our beauty retail team in Riyadh. You will provide outstanding customer service and create a welcoming experience for every guest. You will help customers find products and share information on features, pricing, and promotions while promoting our brand and products.

Join a collaborative team and stay informed about the latest beauty trends to deliver expert recommendations and drive guest satisfaction daily.

Qualifications

  • Previous experience in customer service or retail, preferably in beauty or fashion.
  • Excellent communication and interpersonal skills.
  • Passion for beauty products and willingness to learn.
  • Ability to work in a fast-paced environment and multitask.
  • Sales-driven with ability to meet sales targets.
  • Flexible to work weekends and holidays.

Responsibilities

  • Welcome and greet customers in a friendly and professional manner.
  • Assist customers in finding products and provide information on features, pricing, and promotions.
  • Handle customer inquiries and resolve any issues or complaints in a timely and effective manner.
  • Maintain a clean and organized store environment to create a welcoming atmosphere for guests.
  • Stay knowledgeable about the latest beauty trends, products, and promotions to provide expert recommendations to customers.
  • Collaborate with team members to ensure smooth store operations and contribute to a positive work environment.

Skills

Customer service excellence
Communication skills
Interpersonal skills
Sales-oriented
Team player

Job description

We are seeking a friendly and customer-focused Guest Relation Associate to join our beauty retail team.

The ideal candidate will be responsible for providing exceptional customer service and creating a positive experience for our guests. As a Guest Relation Associate, you will play a crucial role in ensuring customer satisfaction and loyalty, as well as promoting our brand and products.

Responsibilities
  • Welcome and greet customers in a friendly and professional manner
  • Assist customers in finding products and provide information on features, pricing, and promotions
  • Handle customer inquiries and resolve any issues or complaints in a timely and effective manner
  • Maintain a clean and organized store environment to create a welcoming atmosphere for guests
  • Stay knowledgeable about the latest beauty trends, products, and promotions to provide expert recommendations to customers
  • Collaborate with team members to ensure smooth store operations and contribute to a positive work environment
Requirements
  • Previous experience in customer service or retail, preferably in the beauty or fashion industry
  • Excellent communication and interpersonal skills with a friendly and approachable demeanor
  • Strong passion for beauty products and willingness to learn about new products and trends
  • Ability to work in a fast-paced environment and handle multiple tasks while maintaining a positive attitude
  • Sales-driven mindset with the ability to meet and exceed sales targets
  • Team player with a strong work ethic and willingness to support team goals
  • Flexibility to work a variety of shifts, including weekends and holidays
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