Guest-Focused Cashier & Upsell Pro

Catrion; Riyadh; On-site; SAR 67,000 - 100,000; Full time

Job summary

CATRION in Riyadh requires a dedicated team member to provide guest-focused food and beverage service across meal, counter, and cafeteria areas. You will ensure spaces are ready, assist with service, and maintain excellent product knowledge including allergens.

You must handle cash accurately and uphold high hygiene and cybersecurity standards. Daily duties include displaying items, upselling to customers, coordinating with stores and production for timely delivery, and reporting any issues

Responsibilities

• Ensure that meal services, sales counter, cafeteria areas are ready for service at designated locations.
• Provide welcoming, responsive, friendly, and courteous service to guests.
• Arrange and display foods & beverages as needed.
• Assist in the service of food and beverage at respective areas.
• Maintain good menu knowledge including allergens/ingredients.
• Handle cash register transactions accurately and securely.
• Manage cash turnover per shift and reconcile discrepancies.
• Suggest strategies to meet daily sales targets and upsell to customers.
• Monitor stock, reduce wastage, and perform regular stock takes.
• Coordinate with stores and production for timely delivery of products and food items.
• Build strong customer relations with knowledge of the establishment and staff.
• Report equipment defects, maintenance needs, accidents, incidents, injuries, and customer complaints promptly.
• Attend client and company trainings and participate in safety initiatives.
• Maintain hygienic work practices and personal hygiene standards as required.
• Participate in daily site meetings, briefings, trainings, and other required activities.
• Perform other job-related duties as assigned and compliant with Saudi Labor Law.
• Adhere to cybersecurity policies, protect data according to classification, and comply with IP laws.
• Access company information and assets only for business purposes and obtain required permits for sensitive sites.

Job description

CATRION in Riyadh requires a dedicated team member to provide guest-focused food and beverage service across meal, counter, and cafeteria areas. You will ensure spaces are ready, assist with service, and maintain excellent product knowledge including allergens.

You must handle cash accurately and uphold high hygiene and cybersecurity standards. Daily duties include displaying items, upselling to customers, coordinating with stores and production for timely delivery, and reporting any issues