Guest Experience Specialist

Le Méridien Hotels & Resorts; Al Khobar; On-site; SAR 50,000 - 70,000; Full time

Job summary

Le Méridien Al Khobar is seeking a Guest Experience Expert to deliver memorable service at the Corniche Boulevard location. This Full Time, non-management role focuses on guiding guests through their stay, processing requests, and ensuring smooth check-in/check-out while maintaining professional appearance and communications.

The position emphasizes teamwork, safety, confidentiality, and adherence to policies. No prior experience is required; education is a high school diploma or GED.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.

Responsibilities

• Guide guests through their entire stay and help with check-in/check-out processes.
• Address guest requests and provide options to enhance their experience.
• Process operational needs and complete reports as required.
• Maintain professional appearance and communications in line with company standards.

Education

High school diploma or GED equivalent

Job description

Le Méridien Al Khobar is seeking a Guest Experience Expert to deliver memorable service at the Corniche Boulevard location. This Full Time, non-management role focuses on guiding guests through their stay, processing requests, and ensuring smooth check-in/check-out while maintaining professional appearance and communications.

The position emphasizes teamwork, safety, confidentiality, and adherence to policies. No prior experience is required; education is a high school diploma or GED.