Guest Experience Reservations Specialist

Hilton; Tabuk; Hybrid; SAR 78,000 - 112,000; Full time

Job summary

Hilton in Tabuk, Saudi Arabia, is seeking a Reservations Agent for a full-time, on-site role. You will handle guest inquiries, secure reservations, and promote hotel services to enhance guest experiences.

The position emphasizes accuracy, hospitality, and proactive selling while supporting sales efforts to drive future business opportunities. The role embodies Hilton's light and warmth philosophy, inviting you to contribute to an award-winning workplace culture and deliver memorable stays for

Qualifications

• Provide exceptional customer service to guests and team members.
• Secure and convert inquiries into reservations.
• Record reservations accurately and promptly.
• Promote hotel services and upgrades to increase sales.
• Support sales by identifying leads for future business.

Responsibilities

• Provide exceptional customer service to guests and team members.
• Secure bookings by converting inquiries into confirmed reservations.
• Maintain accurate and complete reservation records.
• Utilize proactive selling techniques to promote hotel services and upgrades.
• Support sales efforts by identifying potential leads for future business opportunities.

Skills

Customer service

Booking

Sales skills

Attention to detail

Job description

Hilton in Tabuk, Saudi Arabia, is seeking a Reservations Agent for a full-time, on-site role. You will handle guest inquiries, secure reservations, and promote hotel services to enhance guest experiences.

The position emphasizes accuracy, hospitality, and proactive selling while supporting sales efforts to drive future business opportunities. The role embodies Hilton's light and warmth philosophy, inviting you to contribute to an award-winning workplace culture and deliver memorable stays for