Guest Experience Host: Growth, Upsell & Hospitality

Accor; Saudi Arabia; On-site; SAR 30,000 - 45,000; Full time

Job summary

A global hotel network in Saudi Arabia is seeking a Reception Agent to provide exceptional guest service from arrival to departure. In this role, you will greet guests, manage check-ins, and ensure a memorable experience. Ideal candidates have a service-focused personality, fluency in English, and any additional languages are a plus. You will also promote hotel facilities and enhance guest stays through personalized service and up-selling opportunities. Join a forward-thinking company committed to diversity and development.

Benefits

Employee benefit card offering discounted rates

Learning programs through our Academies

Opportunities for talent development

Corporate Social Responsibility activities

Qualifications

• Service focused personality is essential.
• Experience is an asset.
• Fluency in English required; additional languages are a plus.

Responsibilities

• Greet, check-in, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities and enhance a guest’s stay through up-selling.

Skills

Service focused personality

Fluency in English

Tools

Opera or related system

Job description

A global hotel network in Saudi Arabia is seeking a Reception Agent to provide exceptional guest service from arrival to departure. In this role, you will greet guests, manage check-ins, and ensure a memorable experience. Ideal candidates have a service-focused personality, fluency in English, and any additional languages are a plus. You will also promote hotel facilities and enhance guest stays through personalized service and up-selling opportunities. Join a forward-thinking company committed to diversity and development.