Guest Experience Floor Supervisor

Accor; Ar Rass; On-site; SAR 35,000 - 45,000; Full time

Job summary

A leading hospitality group in Saudi Arabia is seeking a detail-oriented Floor Supervisor to ensure the highest standards of cleanliness and guest satisfaction. Responsibilities include supervising staff, managing cleaning procedures, inventory, and guest requests. The ideal candidate will have at least 3 years of supervisory experience in a hospitality environment, strong leadership, and effective communication skills. This role requires flexibility in working hours and the ability to address guest needs promptly.

Benefits

Exclusive benefits

Opportunities for career growth

Qualifications

• Minimum of 3 years of experience in a related role.
• Proven supervisory experience in a hospitality environment.
• Basic English language skills required; fluency preferred.

Responsibilities

• Supervise and evaluate staff performance.
• Ensure cleanliness standards are met.
• Manage inventory of cleaning supplies.
• Respond to guest requests and complaints.
• Conduct regular team meetings.

Skills

Leadership

Communication

Team Management

Detail-oriented

Problem-solving

Education

High school diploma or equivalent

Some college education preferred

Job description

A leading hospitality group in Saudi Arabia is seeking a detail-oriented Floor Supervisor to ensure the highest standards of cleanliness and guest satisfaction. Responsibilities include supervising staff, managing cleaning procedures, inventory, and guest requests. The ideal candidate will have at least 3 years of supervisory experience in a hospitality environment, strong leadership, and effective communication skills. This role requires flexibility in working hours and the ability to address guest needs promptly.