Government AI Engagement Lead

Scale AI

Riyadh

On-site

SAR 300,000 - 540,000

Full time

14 days+

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Job summary

Scale AI is seeking an Engagement Manager for the Global Public Sector to build deep client relationships, identify opportunities for custom AI applications for government, and oversee delivery to meet timelines. You will collaborate with business development, product, and engineering teams to drive impactful AI solutions for citizens and institutions.

The role requires a nose for value, exceptional communication, and a track record of high-achievement, with fluency in English and Arabic and

Qualifications

Fluency in English and Arabic (written and spoken).
Experience in consulting or as a technical program manager in industry.
Proven track record in B2B/B2G client facing roles and expanding client relationships.
Ability to understand APIs and the ML training lifecycle and build relationships with technical customers.
Strong cross-functional collaboration and excellent verbal and written communications.

Responsibilities

Drive the process of identifying high-value use cases for custom LLMs within government entities.
Partner with clients to understand their problems and brainstorm Scale solutions.
Manage long-term client health by preempting risks or concerns.
Be the main point-of-contact for clients and triage issues.
Collaborate with operations and engineering to track delivery and timelines.
Review, track and improve operational performance with a focus on continuous improvement.
Brainstorm with research institutions building Arabic LLMs on potential tests and ideas.