Global Ocean Freight Operations Specialist

Deutsche Post DHL Group; Jeddah; On-site; SAR 240,000 - 360,000; Full time

Job summary

DHL Global Forwarding in Jeddah, Saudi Arabia, is looking for a Sr. OFR Operations Specialist to lead ocean freight operations within our global network. The role requires delivering OFR/CS plans, optimizing processes, and coordinating freight for internal and external customers.

With more than 6 years of experience, you will develop pricing strategies, manage documentation, build client relationships, and report on performance to leadership while supporting and guiding junior team members.

Qualifications

• Bachelor's degree in a relevant field.
• 6+ years of experience in OFR/CS or freight operations.
• Experience in ocean freight and freight documentation.
• Ability to analyze data and prepare reports.

Responsibilities

• Implement OFR Ops/CS plans to provide ocean freight services.
• Coordinate freight allocation and reservations.
• Develop plans for ocean freight products (perishables, pharma, aviation).
• Build relationships with clients and maintain retention.
• Draft monthly management reports for leadership.
• Deliver day-to-day shipment documentation and support tenders.
• Seek opportunities to improve productivity and utilization.
• Provide guidance to junior team members.
• Create/confirm transport orders and bookings.
• Prepare Import/Export documents and update customs info.
• Resolve issues and optimize service quality in OFR Ops/CS.

Skills

OFR Operations

Ocean Freight

Freight Pricing

Customer Service

Document Handling

Team Guidance

Education

Bachelor's Degree

Job description

DHL Global Forwarding in Jeddah, Saudi Arabia, is looking for a Sr. OFR Operations Specialist to lead ocean freight operations within our global network. The role requires delivering OFR/CS plans, optimizing processes, and coordinating freight for internal and external customers.

With more than 6 years of experience, you will develop pricing strategies, manage documentation, build client relationships, and report on performance to leadership while supporting and guiding junior team members.