Global Logistics Quality & Compliance Lead

JD.COM; Riyadh Region; On-site; SAR 180,000 - 240,000; Full time

Job summary

JINGDONG Logistics, a JD Logistics unit, is seeking a hands-on operations specialist to reinforce quality control and enhance cross-border fulfillment. Based in the Riyadh region, you will lead ground operations, collaborate with local teams, and align regional processes with global standards to ensure fast, accurate deliveries.

The role requires 3+ years in ground operations or logistics quality control, strong analytical thinking, and fluency in English and Mandarin; Arabic is a plus.

Qualifications

• 3+ years in ground operations, logistics quality control, or process optimization.
• Strong analytical skills and attention to detail.
• Experience in cross-border logistics and e-commerce is a plus.

Responsibilities

• Quality & Compliance Systems: Establish quality control frameworks, develop KPIs, incentives, penalties, and SOP audits.
• Risk Mitigation: Implement loss/damage reduction and customer complaint strategies to hit regional targets.
• Ground Operations Coaching: Guide local teams to improve technical and management capabilities.
• KA Performance: Maximize delivery success and high satisfaction for major local accounts.
• Cross-Cultural Alignment: Liaise to align regional operations with global standards.

Skills

Logistics quality control

Ground operations

Data quantification

Cross-cultural alignment

Operational coaching

English & Mandarin

Job description

JINGDONG Logistics, a JD Logistics unit, is seeking a hands-on operations specialist to reinforce quality control and enhance cross-border fulfillment. Based in the Riyadh region, you will lead ground operations, collaborate with local teams, and align regional processes with global standards to ensure fast, accurate deliveries.

The role requires 3+ years in ground operations or logistics quality control, strong analytical thinking, and fluency in English and Mandarin; Arabic is a plus.