General Service Support - Graduate

Philips; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Philips is seeking a Services Support Graduate in Riyadh to join the Health Systems Services Delivery team. You will install equipment, perform maintenance, and support customers while aspiring to identify service improvements and potential leads.

Ideal candidates are post-2025 graduates in Biomedical or Electrical Engineering, fluent in English, customer-oriented, and willing to travel within KSA. Onsite role with a 1-year contract, requiring a driving license.

Qualifications

• Post-2025 Bachelor/Master graduate in Biomedical Engineering or Electrical Engineering or equivalent.
• Fluency in English, written and spoken.
• Customer-oriented with a drive for service excellence.

Responsibilities

• Install Philips Healthcare equipment according to standards and timelines.
• Perform planned maintenance and equipment modifications within scheduled times and quality standards.
• Provide corrective maintenance with Tier-2 support when needed.
• Submit service data, reports, and expense claims accurately and timely.
• Identify customer needs and potential commercial leads to feedback to management.

Skills

Customer-oriented

Fluent English

Willingness to travel

Education

Biomedical Engineering

Electrical Engineering

Job description

### Job TitleGeneral Service Support - Graduate### Job DescriptionLocation: **Riyadh**Start date: **November 2026**Contract:**1 year** As a **Services Support Graduate** you will become a part of Health Systems Services Delivery team in KSA that is highly energized and eager to win. In this team, we value diversity among team members, ownership, out-of-the-box thinking and ideas to strengthen our marketing strategy. We closely collaborate with other functions to deliver the best possible support for our customers and patients. By having you in this team we will ensure continues improvement approach on ‘best in class’ service quality to our consumers on daily basis. **Your role:*** Install Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH* Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH* Perform corrective maintenance, supported when necessary by tier-2 support helpdesk* Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned* Being aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization* • Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets **You're the right fit if:*** You are a post-2025 Bachelor / Master graduate of Biomedical Engineering, Electrical Engineering or equivalent* Have experience in maintenance and troubleshooting of technical complex systems as an asset* Fluent in English, verbal and written in addition to local language* Customer-oriented* Available for business trips (driving license needed) inside the KSA **How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. **About Philips** Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.