Front Office Executives

Saudi Petroleum Services Polytechnic; Makkah Region; On-site; SAR 50,000 - 70,000; Full time

Job summary

A leading security service provider in Mecca is seeking an Assistant Security Manager. This role involves overseeing daily security operations, supervising personnel, and coordinating with local authorities to ensure a safe environment. You will implement risk assessments, respond to incidents, and mentor staff to maintain high safety standards. The ideal candidate will have proven experience in security management, strong leadership abilities, and excellent communication skills.

Qualifications

• Proven experience in security management or related field.
• Strong leadership skills and ability to mentor staff.
• Excellent communication skills to coordinate with local authorities.

Responsibilities

• Oversee daily operations and supervise security personnel.
• Coordinate with local authorities to uphold safety standards.
• Implement risk assessments and respond to incidents effectively.

Skills

Security management

Risk assessment

Supervision

Incident response

Mentoring

Job description

Assistant Security Manager

Summary: Are you a dedicated security professional ready to protect people and property across dynamic environments with disciplined precision and proactive planning? We are seeking an assistant security manager in Mecca, Saudi Arabia, to oversee daily operations, supervise guards, and coordinate with local authorities to maintain a safe and compliant facility. You will implement risk assessments, respond quickly to incidents, and mentor staff to uphold high standards of safety and service.

• Oversee daily operations
• Supervise guards
• Coordinate with local authorities to maintain a safe and compliant facility
• Implement risk assessments
• Respond quickly to incidents
• Mentor staff to uphold high standards of safety and service

Guest Services Manager

Summary: A Guest Services Manager position in Mecca involves delivering exceptional customer service and managing guest relations to ensure memorable stays. Responsibilities include maintaining hotel knowledge, handling guest feedback and complaints, supervising front office staff, and ensuring safety and hygiene standards are met. Strong communication skills, hospitality experience, and proficiency in English are essential to create a welcoming environment for diverse guests.

• Deliver exceptional customer service
• Manage guest relations to ensure memorable stays
• Maintain hotel knowledge
• Handle guest feedback and complaints
• Supervise front office staff
• Ensure safety and hygiene standards are met
• Require strong communication skills, hospitality experience, and proficiency in English

Concierge

Summary: A dynamic concierge role in Mecca requires guest-focused professionals skilled in delivering exceptional service and personalized experiences. Responsibilities include greeting guests, coordinating with departments, managing messages, and supervising team activities to ensure seamless service from arrival to departure. Excellent communication, hospitality knowledge, and a positive attitude are essential for creating memorable stays and fostering guest satisfaction.

• Greet guests
• Coordinate with departments
• Manage messages
• Supervise team activities to ensure seamless service from arrival to departure
• Excellent communication, hospitality knowledge, and a positive attitude are essential for creating memorable stays and fostering guest satisfaction

Front Desk Agent

Summary: Seeking a proactive Front Desk Agent in Mecca to deliver exceptional guest service and ensure memorable stays. Responsibilities include greeting guests, handling inquiries, managing reservations, and processing check-ins and check-outs with accuracy. Strong communication skills, hospitality background, and familiarity with hotel systems like Opera are preferred. The role requires a customer-focused, adaptable team player who thrives in a fast-paced, multicultural environment.

• Greet guests
• Handle inquiries
• Manage reservations
• Process check-ins and check-outs with accuracy
• Strong communication skills, hospitality background, and familiarity with hotel systems like Opera are preferred
• Customer-focused, adaptable team player who thrives in a fast-paced, multicultural environment

Front Office Agent

Summary: Seeking a Front Office Agent in Mecca to deliver personalized, professional guest service at a luxury hotel overlooking the Holy Mosque. Responsibilities include greeting guests, managing check-in/check-out, assisting with hotel facilities, promoting room upgrades, handling guest inquiries, and maintaining accurate records. Ideal candidates will have strong communication skills in English and Arabic, previous hospitality experience, proficiency with PMS systems, and the ability to work under pressure in a multicultural environment.

• Greeting guests
• Managing check-in/check-out
• Assisting with hotel facilities
• Promoting room upgrades
• Handling guest inquiries
• Maintaining accurate records
• Strong communication skills in English and Arabic
• Previous hospitality experience
• Proficiency with PMS systems
• Ability to work under pressure in a multicultural environment