Front Desk Representative

SPORTS DIST. | الحي الرياضي; Al Khobar; On-site; SAR 120,000 - 150,000; Full time

Job summary

A modern sports facility in Al Khobar is seeking a Front Desk Representative to manage guest interactions and administrative tasks. The role involves welcoming guests, handling phone inquiries, managing reservations, and maintaining a professional reception area. Ideal candidates should possess strong communication and customer service skills, and experience in a reception or customer-facing role is a plus. This full-time, on-site position offers a vibrant work environment in a community-focused setting.

Qualifications

• Proficiency in Phone Etiquette and Receptionist Duties.
• Strong Customer Service and Reservations skills.
• Excellent Communication skills, both verbal and written.
• Ability to multitask and stay organized in a fast-paced environment.
• Proficiency in basic computer applications and scheduling systems is a plus.
• Prior experience in a customer-facing or reception role is advantageous.
• Fluency in English; knowledge of additional languages is a bonus.

Responsibilities

• Welcoming guests and managing reservations.
• Handling phone calls with proper etiquette.
• Maintaining a professional reception area.
• Providing accurate information about offerings.
• Assisting with day-to-day administrative tasks.

Skills

Phone Etiquette

Customer Service

Reservations Management

Excellent Communication

Multitasking

Computer Applications

Fluency in English

Job description

At Sports District, we are redefining the sports experience by offering a dynamic hub for modern sports and recreational activities. Our state-of-the-art facility in Al Khobar includes high-quality courts for sports like padel, pickleball, beach volleyball, and beach tennis, catering to individuals of all skill levels. Supported by a dedicated team and experienced coaches, we aim to create a welcoming environment where people can play, connect, and grow. From first-time players to seasoned athletes, our mission is to provide unmatched experiences and foster a vibrant community atmosphere.

Role Description

This is a full-time, on-site position located in Al Khobar for a Front Desk Representative. The individual will be responsible for welcoming guests, handling phone calls with proper etiquette, managing reservations, and ensuring customer satisfaction. Additional duties include maintaining a professional reception area, providing accurate information about our offerings, and assisting with day-to-day administrative tasks to support smooth operations.

Qualifications

• Proficiency in Phone Etiquette and Receptionist Duties to manage inquiries and maintain organized front desk operations.
• Strong Customer Service and Reservations skills to ensure a seamless guest experience and efficiently handle bookings.
• Excellent Communication skills, both verbal and written, to interact effectively with guests and team members.
• Ability to multitask, stay organized, and maintain professionalism in a fast-paced environment.
• Proficiency in basic computer applications and scheduling systems is a plus.
• Prior experience in a customer-facing or reception role is advantageous but not mandatory.
• Fluency in English; knowledge of additional languages is a bonus.