Field Service Engineer: Diagnostic Instrument Specialist

MedDeviceJobs; Riyad Al Khabra; On-site; SAR 150,000 - 230,000; Full time

Job summary

Beckman Coulter Diagnostics is seeking a Field Service Engineer to install, troubleshoot, maintain, and repair diagnostic instrumentation in hospital and laboratory environments. You will provide frontline support, training, and ensure data quality while meeting service targets and retention goals.

The role requires a biomedical engineering degree and 3+ years of experience with biomedical and laboratory electronic equipment, with travel across the district.

Qualifications

• Bachelor’s degree in biomedical engineering.
• 3+ years of experience diagnosing and repairing Biomedical and laboratory electronic equipment.
• Experience working with both internal teams and external customers.

Responsibilities

• Lead assigned customers under minimal supervision; complete troubleshooting, installation, validation, maintenance, and service repair on designated equipment.
• Provide excellent and efficient customer service to Beckman Coulter’s customers, along with technical training on products.
• Repair, maintain, and install product line(s).
• Complete on-time and accurate Preventative Maintenance and Field Modification Instructions as needed.
• Travel throughout the district territory to service instrumentation.
• Document and report all repairs and product failures.
• Maintain service logs, order repair parts, and manage cycle times.
• Develop preventative maintenance procedures.
• Focus on customer needs and build a trusted partnership with the customer.
• Ensure customer satisfaction and compliance with background checks.

Skills

Technical troubleshooting

Customer service

Field service

Installation & maintenance

Training

Education

Bachelor’s degree in Biomedical Engineering

Tools

Biomedical instrumentation

Job description

Beckman Coulter Diagnostics is seeking a Field Service Engineer to install, troubleshoot, maintain, and repair diagnostic instrumentation in hospital and laboratory environments. You will provide frontline support, training, and ensure data quality while meeting service targets and retention goals.

The role requires a biomedical engineering degree and 3+ years of experience with biomedical and laboratory electronic equipment, with travel across the district.