Facilities Manager

Jones Lang LaSalle; Saudi Arabia; On-site; SAR 180,000 - 300,000; Full time

Job summary

Jones Lang LaSalle is seeking a seasoned Facilities Manager to oversee service delivery across client sites, ensuring KPI/SLA achievement and strong tenant satisfaction. You will manage contracts, coordinate with leadership, and lead project teams through all lifecycle stages of built-out works in a large commercial setting.

Fluency in English and a minimum of 6 years in facilities management are preferred, with a proactive, customer-focused approach and excellent communication skills.

Qualifications

• 6+ years experience in a Facilities Management role within a large commercial organization.
• Experience owning facilities contracts and supplier/contractor management.
• Quality Assurance knowledge and English fluency desirable; customer-focused with cultural awareness.
• Strong communication, leadership, teamwork, and planning skills.

Responsibilities

• Coordinate with Site Leadership and stakeholders (Country Manager, HR, Finance, Legal, IT).
• Prepare and present Quarterly/Annual Business Review information to client satisfaction.
• Procure goods and services for client buildings via JLL sourcing teams.
• Negotiate terms with Landlords and ensure lease provisions are met.
• Plan space and update floor plans with client architect partners.
• Meet KPI and SLA targets defined in the contract.
• Lead project management during built-out phases with architects and contractors.
• Coach project teams, sub-contractors, and maintenance engineers throughout lifecycles.
• Conduct site inspections with Facility Team members.
• Oversee daily cleaning, HVAC, landscaping where present; ensure timely delivery.
• Oversee and control invoices and budgets in Oracle; forecast updates.
• Negotiate and maintain vendor contracts; plan internal fit-outs and installations.
• Manage furniture moves and office space planning.
• Supervise Reception and Office Services Coordinator; ensure safety compliance.
• Arrange fire evacuation and first aid training; liaise with security as needed.

Skills

Facilities Mgmt

Contract management

Vendor management

Team leadership

Budgeting

Project management

Communication

English fluent

English language

Tools

Oracle

MS Office

Job description

You ll also make long-lasting professional connections through sharing different perspectives and you ll be inspired by the best We re focused on opportunity and want to help you make the most of yours Achieve your ambitions join us at JLL

Role Purpose

The Facilities Manager FM is responsible for managing all aspects of facilities service as detailed in the scope of works section of the contract and will report to the Senior Facilities Manager or Regional FM In this capacity the jobholder will be the person responsible for the service delivery at specified locations which will be measured by contractual KPIs or SLAs The role will have functional accountability for an assigned sector of the Client Sites and the jobholder is responsible for all aspects of client and tenant satisfaction The FM is responsible for working directly with the local client to ensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards Once developed the FM must oversee the implementation of all approved initiatives and programs by managing and coordinating the efforts of the FM team e g direct reports service providers contractors and building employees to achieve the goals The FM is responsible for representing Jones Lang LaSalle in the local and regional business and real estate community in order to promote Jones Lang LaSalle s reputation and capabilities to prospective tenants and clients

What this job involves

• Communication with Site Leadership team Country Manager HR Finance Legal IT etc
• Preparation and distribution of Quarterly Annual Business Review QBR ABR information to client s satisfaction
• Procurement of goods and services for client s buildings utilizing Jones Lang LaSalle sourcing teams
• Hold regular meetings with Landlord ensuring that terms of lease are being provided to client - e g external maintenance central plant management
• Space evaluation and planning updating of floor plans using clients architect partners
• Responsibility for meeting KPI s and SLA s defined within the contract
• Project Management during built‑out phases liaising with architects landlords organizing work schedules etc
• Coach and guide all project teams sub‑contractors maintenance engineers and commissioning engineers throughout full project lifecycles
• Site Inspections with other members of Facility Team
• Daily cleaning Heating ventilation air conditioning Landscaping when present
• Ensure that contracted resources deliver work to meet duration and quality targets addressing and ensuring the correction of under-performance issues
• Establish and operate the information systems necessary for effective scheduling and recording of contract work
• Processing and controlling of invoices and work orders opening and monitoring budgets in the financial system Oracle preparing and updating forecasts
• Oversee and follow up on all technical maintenance for installations AC heating fire extinguishing system electrical installations etc
• Negotiate renegotiate and maintain contracts with vendors
• Planning and budgeting of internal fit out works and technical installations
• Purchasing of furniture organization of internal departmental office space moves
• Manage a team of receptionists and an Office Services Coordinator Building Operations Coordinator including allocating resource delegating workload ensuring adherence to best practices etc roles not present on every site
• General administration of department holidays training performance reviews etc
• Updating and maintaining official safety documents liaise with government authorities
• Organization of fire evacuation and first aid training for employees
• Point of Contact for security alarm responding
• Deputise provide cover for Office Services Coordinator Building Operations Coordinator when appropriate

Ideally 6 years + experience in Facilities Management role within a large commercial organization.Experience of owning facilities contracts and supplier/ contractor management.Quality Assurance knowledge and experience desirable.Fluency in local language and English essential.Customer focusedPossess cultural awareness and sensitivityDecision making / complex problem solving: Proactively gathers information from appropriate sources Probes/considers all of the facts Considers other perspectives Refers to long term plans and goals, draws sound inferences Prioritizes key factors Acts decisively, promptly and confidently Able to operate with limited guidanceExcellent verbal & written communicationStrong communication skills, leadership, teamwork, analysis, judgment and customer focus.Planning and organizing: Able to evaluate priorities and re-juggle as appropriate Able to resolve conflict and communicate intentions clearly Deliver on time and with high quality resultsA self-starter who possesses intellectual curiosity.A proven team player at ease with sleeves rolled up approach.Spreadsheets and word processingHigh level of IT literacy