F&B Service Expert

Sheraton Hotels & Resorts; Medina; On-site; SAR 60,000 - 90,000; Full time

Job summary

Sheraton Hotels & Resorts in Medina, Saudi Arabia, is seeking a Guest Service Expert to deliver exceptional guest experiences in our Food & Beverage / Culinary environment. The role is full-time and onsite in the Central Area District North of Al Masjid Al Nabawi, Madinah.

You will interact with guests, assist in seating and service, and coordinate with kitchen and bar teams while upholding Marriott's standards and safety policies. Prior hospitality exposure is valued.

Qualifications

• High school diploma or GED required.
• Less than 1 year related work experience.
• No supervisory experience.

Responsibilities

• Assist guests with seating, serving, and interacting to ensure a memorable dining experience.
• Coordinate with kitchen and front-of-house staff to deliver smooth service.
• Maintain safety, cleanliness, and professional appearance in line with hotel standards.

Education

High school diploma or GED

Job description

Additional Information

• Job Number 26118050
• Job Category Food and Beverage & Culinary
• Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia, VIEW ON MAP
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

عندما تنضم إلى عائلة شيراتون، تصبح عضوًا في مجتمعها العالمي. لقد كنا مكانًا للتجمع والتواصل منذ عام 1937. في شيراتون، يخلق الموظفون شعورًا بالانتماء في أكثر من 400 مجتمع حول العالم. نحن ندعو ونرحب ونربط الضيوف من خلال تجارب جذابة وخدمة مدروسة. إذا كنت تحب العمل في فريق ومتحمسًا لتقديم تجربة ضيف ذات مغزى، فنحن نشجعك على استكشاف فرصتك المهنية التالية مع شيراتون. انضم إلينا في مهمتنا لنكون «مكان التجمع العالمي». عند الانضمام إلى فنادق ومنتجعات شيراتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية.

كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، ابدا هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.