Executive Assistant Manager Rooms

Adeera Hotel group; Saudi Arabia; On-site; SAR 167,400 - 279,000; Full time

Job summary

Adeera Hotel group is seeking an experienced leader for the Rooms division. This role requires strategic, operational, and cultural leadership to ensure service excellence and business performance aligned with brand values.

The successful candidate will oversee quality standards, engage with staff development, and manage financial performance while representing the Rooms division in cross-departmental committees. Ideal for individuals with a strong management background in luxury hotels.

Qualifications

• Proven leadership in a luxury hotel environment.
• Strong understanding of financial management and budgeting.
• Ability to build and develop high-performance teams.

Responsibilities

• Create and align the rooms strategy with brand values.
• Ensure quality consistency and service standards.
• Participate in budgeting and financial planning.

Job description

Main Duties and Responsibilities

Leadership & Strategy

Create the Luxury Hotels rooms strategy aligned with brand values and business goals, provide strong leadership and direction to all rooms leaders, manage change, innovation and modernization initiatives across the division, assist in the coordination of organizational and administrative functions in all areas of the Rooms Department, plan and implement programs, policies and procedures to ensure company standards are met, cascade departmental objectives, and keep colleagues informed of the Company Vision, Business Unit Mission and the Quality Management System.

Operational Excellence

Ensure quality consistency and the Luxury Hotels service standards in every venue, conduct regular operational reviews, briefings and performance evaluations, support Rooms managers in optimizing workflows and service design, carry out assignments and instructions as delegated, uphold company and resort policies, procedures and minimum standards, interact with management of other departments, assist in briefing Rooms managers, engage with the local community and potential guests as required, monitor competitor resorts, recommend modernization of equipment and service methods, assist in outlets when necessary, and promote effective communication with Rooms managers and peer management.

Financial Performance

Participate in the preparation of the annual business plan and sales & marketing plans, coordinate payroll management, allocate resources through a flexible workforce, ensure each department in the Rooms Division is managed as a profit center or cost center, set operating budgets with department heads, monitor costs and recommend control measures, establish integrated cost management plans, prepare monthly forecasts, and oversee divisional budgeting, forecasting and financial planning.

People & Culture

Build a high‑performance leadership team, support succession planning, promote the Luxury Hotels culture, keep Rooms managers up‑to‑date with market trends, build an efficient team, provide training and development, determine competence needs and deliver training, offer coaching and discipline, maintain records of education and training, communicate the importance of meeting customer and regulatory needs, define responsibilities and authorities, and ensure clear communication processes.

Brand Product & Innovation

Monitor competitor activity, support sustainability, safety and regulatory adherence, identify market needs for resort and local guests, set measurable quality objectives, ensure customer requirements are determined and met, and promote awareness of customer needs throughout the organization.

Other

Represent Rooms in cross‑departmental leadership committees and perform any duties required by the Hotel Manager or General Manager.

Job Scope & Purpose

Provide strategic, operational and cultural leadership across the entire Rooms division, ensuring service excellence, business performance, brand alignment and colleague engagement in line with the BELONG GATHER DREAM philosophy.