Enterprise AI Delivery Lead for Agent Solutions

Dyna.Ai; Riyadh; On-site; SAR 300,000 - 520,000; Full time

Job summary

Dyna.Ai is seeking an experienced AI Agent Delivery Manager to lead enterprise AI solution delivery, including AI Agents, Voice AI, Agent Studio, and seamless integrations with enterprise platforms.

The role collaborates with customers, sales, solution architects, and engineering teams to ensure successful delivery, profitability, and high customer satisfaction while applying modern AI technologies and rigorous governance.

Qualifications

• 8+ years in enterprise software delivery.
• 3+ years leading software implementation teams.
• Experience with enterprise customers and multiple concurrent projects.
• Experience in customer-facing delivery roles.
• Experience in banking, telecom, government, or large enterprise projects is highly preferred.

Responsibilities

• Lead end-to-end implementation of enterprise AI and software projects.
• Manage multiple customer projects simultaneously.
• Ensure projects are delivered on schedule, within scope, budget, and quality standards.
• Build and maintain detailed project plans, milestones, and risk registers.
• Coordinate internal engineering, product, infrastructure, and support teams.
• Drive customer acceptance, UAT, and production go-live.
• Act as the primary delivery contact for enterprise customers.
• Conduct regular project governance meetings.
• Manage customer expectations throughout the project lifecycle.
• Handle escalations and resolve delivery issues proactively.
• Build long‑term trusted relationships with customer stakeholders.
• Lead delivery of AI Chat Agents, Agent Studio, Contact Center AI, and related workflows.
• Oversee API, CRM, ERP, Core Banking, and Identity Management integrations.
• Coach and mentor delivery engineers; build delivery best practices.

Skills

AI Agents

Agentic AI

RAG

Prompt Engineering

Vector Databases

Knowledge Graphs

AI evaluation

REST APIs

Microservices

Docker

SQL

AWS

Agile / Scrum

Resource Planning

Budget Control

Stakeholder Management

Executive Reporting

PMP/PRINCE2/Scrum Master (certs)

Education

Bachelor's degree in Computer Science/Software Engineering/Information Systems

Master's degree (plus)

Tools

REST APIs

Microservices

Docker

SQL

AWS

Job description

Dyna.Ai is seeking an experienced AI Agent Delivery Manager to lead enterprise AI solution delivery, including AI Agents, Voice AI, Agent Studio, and seamless integrations with enterprise platforms.

The role collaborates with customers, sales, solution architects, and engineering teams to ensure successful delivery, profitability, and high customer satisfaction while applying modern AI technologies and rigorous governance.