English-Speaking Online Support Specialist

Work in USA; Riyadh Region; Vor Ort; SAR 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Accommodation provided

Zusammenfassung

Work in USA is seeking an Online Consultant (English Speaking) to join our team in Al Kharj, Saudi Arabia. This full-time role requires fluent English and strong customer service skills.

You will communicate with clients online, provide product information, troubleshoot issues, and help with inquiries. As part of the team, you will build strong client relationships, stay updated on products and policies, and collaborate to improve customer service processes.

Qualifikationen

• Fluent in English, both written and spoken.
• Minimum 2 years in customer service or sales roles.
• Ability to adapt to different communication styles.
• Strong problem-solving and quick-thinking abilities.
• Willingness to relocate or be based in Saudi Arabia with visa eligibility.

Aufgaben

• Communicate with clients through online channels (email, chat, social media).
• Provide product information, troubleshoot issues, and answer inquiries.
• Build relationships by understanding client needs and offering personalized solutions.
• Maintain up-to-date knowledge of company products, policies, and procedures.
• Collaborate with team to improve customer service processes.

Kenntnisse

Fluent English

Customer service

Communication

Problem solving

Adaptability

Jobbeschreibung

Work in USA is seeking an Online Consultant (English Speaking) to join our team in Al Kharj, Saudi Arabia. This full-time role requires fluent English and strong customer service skills.

You will communicate with clients online, provide product information, troubleshoot issues, and help with inquiries. As part of the team, you will build strong client relationships, stay updated on products and policies, and collaborate to improve customer service processes.