E-commerce Platform Administrator & Conversion Optimizer

Rawaj HCM Jobs; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Rawaj HCM Jobs is seeking a Website Administrator to manage and optimize the company’s e-commerce platform. You will monitor performance, analytics, SEO, and customer journeys to enhance conversions and the overall online experience.

The role requires 3+ years of e-commerce experience, strong analytical skills, and collaboration with IT, PM, and external vendors to drive continuous improvement.

Qualifications

• Must have 3+ years managing an e-commerce storefront; 5 years preferred.
• Strong knowledge of e-commerce platform administration and site management.
• Proficient in GA4 and GTM analytics.
• Experience with SEO and analytics tools.
• Experience with customer journey analysis and conversion optimization.
• Experience with Algolia or similar search platforms.
• Knowledge of HTML, CSS, JavaScript, APIs (REST/SOAP).
• Experience with ERP/shipping/fulfillment integrations.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.

Responsibilities

• Manage and optimize the e-commerce platform for smooth storefront operations.
• Coordinate ERP, shipping, and fulfillment integrations and order flow.
• Monitor website performance, security, and accessibility; implement caching and image optimization.
• Analyze traffic and user behavior using GA4/GTM; produce actionable insights.
• Evaluate customer journey across Homepage, PLP, PDP, Cart, Checkout.
• Implement and monitor SEO best practices and on-page optimization.
• Improve search relevance with Algolia and related tools.
• Perform functional and usability testing; fix bugs and broken links.
• Conduct cross-browser and cross-device testing.
• Set up website monitoring tools for real-time issue detection.
• Collaborate with PM, IT, admins, consultants, and vendors.
• Support continuous improvement of performance and conversion.
• Monitor e-commerce KPIs: Sales, AOV, CSAT, Store Rating, Customer Count, Retention.

Skills

E-commerce platform administration

GA4

GTM

SEO

Web analytics

Cross-browser testing

Stakeholder management

HTML/CSS/JS

APIs (REST/SOAP)

Algolia

ERP integration

Customer journey analysis

Performance optimization

Website monitoring

Education

Bachelor’s degree in Computer Science or Information Technology

3+ years e-commerce experience

Adobe Commerce certification

Tools

Adobe Commerce

Job description

Rawaj HCM Jobs is seeking a Website Administrator to manage and optimize the company’s e-commerce platform. You will monitor performance, analytics, SEO, and customer journeys to enhance conversions and the overall online experience.

The role requires 3+ years of e-commerce experience, strong analytical skills, and collaboration with IT, PM, and external vendors to drive continuous improvement.