Dynamics 365 CRM Architect — Enterprise Transformation Lead

Brainlake Advertising LLC; Riyadh; On-site; SAR 450,000 - 650,000; Full time

Job summary

Brainlake Advertising LLC is seeking a highly technical Dynamics 365 CRM Solution Architect to lead enterprise customer engagement platform design for large, complex organizations. You will shape target architecture across Dynamics 365 and the Power Platform and guide delivery teams to production-ready solutions.

You will work on enterprise-scale transformation programmes with demanding stakeholders and strong accountability for outcomes, bringing a point of view and experience to go-live.

Qualifications

• 10+ years in enterprise technology with 6+ years architecting on Dynamics 365 CE/CRM.
• Proven track record leading Dynamics 365 implementations end-to-end on large, multi-workstream programs.
• Experience in a consulting or systems integration environment for enterprise clients.
• Deep hands-on expertise in Dynamics 365 and Dataverse including data modelling and security.
• Strong knowledge of the Power Platform governance, environments, and CoE approach.
• Excellent communication of architecture to senior stakeholders and technical teams.

Responsibilities

• Lead discovery with business and technology stakeholders to capture objectives and requirements.
• Define end-to-end target architectures across Dynamics 365 Sales, Service, Field Service, and Customer Insights.
• Translate requirements into scalable, secure solutions balancing configuration, low-code and custom development.
• Design Dataverse data model, security model, and data migration approach.
• Design integrations between Dynamics 365 and ERP, marketing, telephony, and data platforms using Azure services and APIs.
• Provide technical leadership to delivery teams with design reviews, plugins, and ALM via Azure DevOps.
• Ensure performance, scalability, security, and data privacy incl. regional data residency.
• Advise clients on platform roadmap, licensing and adoption best practices.
• Produce architecture artefacts, integration specs, data models and decision records.
• Collaborate with consultants, data, integration and delivery leads through discovery to optimization.

Skills

Dynamics 365 CE/CRM

Dataverse data model

Power Platform

Azure integration services

Low-code / custom development

Solution design

Technical leadership

Security and data privacy

Stakeholder engagement

Plugins & PCF controls

Architecture decisions

Tools

Azure DevOps

Power Platform Pipelines

Logic Apps

Azure Functions

Service Bus

API Management

Azure Synapse Link

Microsoft Fabric

Web API

Job description

Brainlake Advertising LLC is seeking a highly technical Dynamics 365 CRM Solution Architect to lead enterprise customer engagement platform design for large, complex organizations. You will shape target architecture across Dynamics 365 and the Power Platform and guide delivery teams to production-ready solutions.

You will work on enterprise-scale transformation programmes with demanding stakeholders and strong accountability for outcomes, bringing a point of view and experience to go-live.