Document Management Support

Bechtel Corporation; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

Bechtel Corporation is seeking a document management support specialist in Dhalm, Saudi Arabia, to manage ECMS and archival systems, ensure accurate records, and assist with customer service and project closeout activities.

You will work with tools like Aconex, InfoWorks, DocFinity, PowerBI, and SQL. Strong attention to detail and ability to collaborate across teams are essential in this role.

Qualifications

• Requires bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience.
• Experience with document/records management in construction/engineering industry.
• Proficiency with standard office automation tools (Excel, Outlook, Word).
• Ability to organize, prioritize tasks with strong attention to detail and accuracy.

Responsibilities

• Support ECMS like Aconex and InfoWorks and archival/retention management systems such as DocFinity.
• Register, control, distribute, transmit and archive project records.
• Assist end users; troubleshoot and resolve issues.
• Resolve access issues due to SSO or authentication tools/processes.
• Handle API requirements and updates to SQL databases for data extraction to/from ECMS.
• Assist with CyberArk service accounts and tools such as PowerBI, Excel, Access.
• Monitor and ensure timely closure of support tasks/incidents.
• Support migrations or upgrades and assist validation processes.
• Assist with records retention and turnover plans; provide training on processes and tools.
• Interact with vendors and suppliers; support triage and root cause analysis.

Skills

Microsoft Excel

Microsoft Outlook

Microsoft Word

Customer service

Organization

Attention to detail

Education

Bachelor's degree or international equivalent

Tools

Aconex

InfoWorks

DocFinity

PowerBI

Excel

Access

CyberArk

Job description

Requisition ID: 297920

• Relocation Authorized: National - Camp
• Telework Type: Full-Time Office/Project
• Work Location: Dhalm

Extraordinary Teams Building Inspiring Projects

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report.

Project Overview

"The Ar Rjum Project comprises a green field gold project with three open pit mining operations with associated waste dumps and ore stockpile, a processing plant, tailings management facilities, and supporting infrastructure including water supply, power supply, maintenance facilities, offices, temporary and permanent accommodation village.

The Project is situated within the Central Arabian Gold Region, approximately 200 km north-east of Taif towards Riyadh and about 26 km South of Al Mouwayh, which is a small town situated on the Jeddah - Riyadh highway."

Job Summary

In this role, you will provide document management support by using ECMS (Enterprise Content Management Systems), distributing, maintaining, and retrieving project records in accordance with company guidelines. You will assist with customer service, questions, issues, updates, quality checks, and project closeout activities. Your attention to detail and data accuracy will help ensure successful compliance with document and records management procedures.

Major Responsibilities

• Serves as a member of the document management support group to support Enterprise Content Management Systems (ECMS) such as Aconex and InfoWorks and archival/retention management systems such as DocFinity, and other associated tools
• Assists in determining requirements/expectations for integrations, and with preparing a plan to provide ongoing support
• Uses standard Enterprise Content Management System (ECMS), archival/retention management systems, and/or SaaS applications to register, control, distribute, transmit and archive project records
• Interacts with end users to support, troubleshoot, and resolve issues
• Resolves access issues due to SSO or other authentication tools/processes
• May handle API requirements, manages token generation/token refresh activities required for integration data extraction to/from ECMS and archival/retention management systems using APIs, and updates SQL database
• Assists with managing service accounts in CyberArk knowledge of tools (Microsoft PowerBI, Excel, Access, etc.)
• Monitors and ensures timely closure of support tasks/incidents
• Supports migration and/or upgrade events and may assist in validation processes
• May assist with implementing records retention and turnover plans
• May provide training on work processes and tools
• May interact with vendors and suppliers
• Supports triage and root cause analysis exercises when required

Education And Experience Requirements

Requires bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience

Required Knowledge And Skills

• Must be able to demonstrate basic to intermediate proficiency using standard office automation tools, including Microsoft Excel, Outlook, and Word.
• Skills assessments to determine proficiency level may be administered.
• Must be able to organize and prioritize assigned document management tasks. Strong organizational skills, with attention to detail and to accuracy.
• Have strong interpersonal and customer service skills.
• Have ability to work flexibly and collaboratively across all levels of the organization.
• Must be flexible and able to accept and quickly adapt to changes in work focus.
• Must be willing and able to work overtime with little or no notice as necessary.
• Document/records management in the construction, or engineering industry.
• Experience using Aconex, to include using and managing workflows.

Preferred Qualifications

• 6 years of document management experience on large scale projects
• Prior experience using Aconex to manage documents, use of workflows, and transmittals.

Total Rewards/Benefits

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse Teams Build The Extraordinary

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to [e-mail]