Director of Data Platforms & Intelligence

webook.com; Saudi Arabia; Hybrid; SAR 200,000 - 300,000; Full time

Job summary

A leading event technology platform in Saudi Arabia seeks a Director of Data Platforms & Intelligence to transform data into a revenue-driving engine. Responsibilities include owning data strategy, integrating AI, and ensuring data governance. Candidates should have 15+ years in data leadership roles, expertise in building enterprise-level data platforms, and strong communication skills. The role promises substantial impact on decision-making and AI-driven initiatives.

Benefits

Opportunity to shape AI-driven decision-making

Ownership of strategic data roles

Impact on revenue through intelligence products

Qualifications

• 15+ years in data engineering, analytics, BI, architecture, or data leadership.
• Proven experience building enterprise-grade data platforms.
• Strong AI, ML Ops, KPI, and executive reporting expertise.

Responsibilities

• Own the end-to-end data platform strategy.
• Lead executive dashboards, KPI frameworks, forecasting, and metrics.
• Define policies for data access, retention, and protection.

Skills

Data engineering

Analytics

Business Intelligence

AI and ML Ops

Executive communication

Tools

GCP

BigQuery

ClickHouse

Airflow

DBT

Job description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for, webook.com is Saudi's #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.

Role Overview

The Director of Data Platforms & Intelligence is one of the most strategically significant leadership hires at webook. This role owns and integrates: Data Platforms Analytics & Insights AI Enablement Intelligence Products Commercial Data Monetisation Operational & Executive Decision Intelligence. This leader transforms webook’s data into a revenue-driving, intelligence-generating engine.

What You’ll Own

Data Platform Strategy & Architecture

• Own the end-to-end data platform strategy aligned with product, engineering, and commercial goals.
• Architect scalable batch + streaming pipelines, real-time analytics, ML enablement, and multi-tenant access.
• Build on GCP (BigQuery / ClickHouse, Airflow, DBT, ML Ops).
• Ensure resilience during extreme traffic spikes and major events.
• Implement full data observability (freshness, anomalies, schema drift, SLAs/SLOs), treat data incidents with production-level severity, and deliver trusted, always-on data for real-time ops and BI.

Business Intelligence & Decision Intelligence

• Lead executive dashboards, KPI frameworks, forecasting, and operational metrics.
• Enable self-service analytics with governed semantic layers.
• Partner with Product, Marketing, Commercial, and Operations on proactive insights.
• Partner & Promoter Intelligence (Core 2026 Monetisation).
• Design and own data-as-a-product roadmap; build promoter dashboards covering live entry & capacity, forecasting, demand analysis, audience insights, market benchmarks, and queue & throughput intelligence.

AI Enablement & Predictive Intelligence

• Build data foundations for AI and ML models; support recommendation systems, conversational UX, forecasting, and anomaly detection.
• Operationalise models with monitoring and retraining.

Governance, Security & Compliance

• Define policies for data access, retention, and protection.
• Ensure PDPL & GDPR compliance in partnership with CISO & DPO.

Leadership & Organisation

• Build and lead Data Engineering, Analytics, BI, and Data Operations teams.
• Define org structure, hiring plans, and career ladders.
• Act as a core member of the Technology Leadership Team.

Essential

• 15+ years in data engineering, analytics, BI, architecture, or data leadership.
• Proven experience building enterprise‑grade data platforms.
• Experience commercialising external data or intelligence products.
• Deep knowledge of modern stacks (GCP, BigQuery/Snowflake/ClickHouse, streaming, BI tools).
• Strong AI, ML Ops, KPI, and executive reporting expertise.
• Strong understanding of PDPL/GDPR.
• Excellent executive communication and influence.
• Nice to have: Experience in ticketing, events, travel, marketplaces, or entertainment tech.
• Experience with multi‑tenant data products.
• Experience delivering market intelligence to enterprise clients.

Why Join webook?

• Own one of the most strategic data roles in the region.
• Build intelligence products with direct revenue impact.
• Shape AI‑driven decision‑making at scale.
• Work at the intersection of technology, data, and live experiences.