Director Administration & Operation Management KSA

XAD Technologies; Saudi Arabia; On-site; SAR 200,000 - 320,000; Full time

Job summary

XAD Technologies is seeking a Director of Administration & Operations Management to lead end-to-end telecom operations across the Kingdom of Saudi Arabia. You will drive operational excellence, regulatory compliance, cost controls, and cross-functional collaboration with technical, commercial, and support teams on large-scale projects.

Responsibilities include overseeing O&M, project rollout, budgeting, governance, risk management, and ensuring adherence to CST regulations, HSE, and labour laws.

Responsibilities

• Lead telecom operations including rollout, optimization, O&M, and project execution across KSA.
• Ensure delivery aligns with CST standards and contractual SLAs.
• Develop KPIs and budgets; manage vendor and workforce planning.
• Ensure compliance with labor laws, GOSI, Muqeem, Iqama, and visa regulations.
• Oversee governance, risk, internal controls, and reporting structures.
• Lead senior managers and drive performance through KPIs.

Job description

Director Administration & Operation Management KSA

Job Openings Director Administration & Operation Management KSA

About the job Director Administration & Operation Management KSA

JOB PURPOSE:

The Director of Administration & Operations Management is responsible for leading and overseeing end-to-end telecom operations and administrative functionsacross KSA. The role ensures operational excellence, regulatory compliance, cost control, and effective coordination between technical, commercial, and support teams to support large-scale telecom projects.

ROLES & RESPONSIBILITIES:

Operations Management

• Lead and manage telecom operations including rollout, optimization, O&M, and project execution across KSA.
• Ensure timely delivery of projects in line with STC / Mobily / Zain standards and contractual SLAs.
• Develop and implement operational strategies, policies, and KPIs to improve efficiency and productivity.
• Oversee resource planning, workforce deployment, and vendor/subcontractor management.

Administration & Support Functions

• Oversee administration, HR coordination, logistics, procurement, and facility management.
• Ensure compliance with Saudi labor laws, GOSI, Muqeem, Iqama, and visa regulations.
• Implement strong internal controls, SOPs, and reporting structures.
• Monitor operational budgets, cost optimization, and profitability.
• Coordinate with finance on invoicing, collections, and cash-flow planning.
• Approve operational expenditures within delegated authority.

Governance, Compliance & Risk

• Ensure compliance with CITC (now CST) regulations, client requirements, and company policies.
• Manage operational risks, audits, and corrective actions.
• Maintain high standards of HSE and quality compliance.

Leadership & Stakeholder Management

• Lead senior managers and department heads; drive performance through KPIs.