Digital Solutions Expert

6268 Roche Regional Headquarters Company; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Roche is seeking a Regional Digital Solutions Specialist to transform clinical laboratories and healthcare systems across the region. You will guide the full technical journey from design and integration to troubleshooting and customer training within the Navify Lab Solutions team.

You bring a background in IT for healthcare, hands-on experience with HIS/LIS, HL7/ASTM interoperability, and a strong focus on security, cloud environments, and regulatory compliance.

Qualifications

• Bachelor's degree in IT/CS/Healthcare Informatics or a related technical discipline.
• 2+ years implementing and troubleshooting IT solutions in clinical, laboratory, or hospital settings (HIS/LIS).
• Practical knowledge of HL7 and ASTM interoperability protocols.
• Solid foundation in Windows Server, networking, cloud environments, and data protection regulations (GDPR).

Responsibilities

• Drive end-to-end technical integrations deploying digital health platforms at partner sites.
• Enable interoperability with HIS/LIS using HL7 and ASTM.
• Deliver technical demos and support pre-sales engagements.
• Provide onboarding and ongoing training to laboratory teams.
• Ensure security and regulatory compliance in deployments.
• Collaborate with regional/global engineering teams to share insights.

Skills

Digital health

HL7/ASTM interoperability

English communication

Cloud security

Problem solving

Education

Bachelor's degree in IT/CS/Healthcare Informatics

Tools

HL7

ASTM

Windows Server

Cloud environments

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As a Regional Digital Solutions Specialist, you play an essential role in transforming clinical laboratories and healthcare systems across the region by deploying cutting-edge digital health innovations. Working within our dedicated Navify Lab Solutions team, you guide the complete technical journey—from technical design and seamless integration to advanced troubleshooting and collaborative customer training.

Your Responsibilities

• Drive End-to-End Technical Integrations: Lead the deployment, configuration, and optimization of digital health platforms at partner hospital and laboratory sites.
• Enable Interoperability: Connect healthcare platforms seamlessly with Hospital and Laboratory Information Systems (HIS/LIS) using standard communication protocols such as HL7 and ASTM.
• Partner as a Trusted Technical Advisor: Deliver impactful technical demonstrations, translate sophisticated system capabilities into tangible clinical and operational benefits, and support customer pre-sales engagements.
• Empower Clinical Users: Deliver tailored technical onboarding and continuous training to laboratory teams, ensuring high system reliability and clinical confidence.
• Ensure Robust Security & Compliance: Safeguard sensitive healthcare environments by applying strict data protection, cloud security, and regulatory standards to every implementation.
• Collaborate Across Boundaries: Partner closely with regional and global engineering teams to share field insights and shape the next generation of digital diagnostics.

Who You Are

You are a collaborative problem-solver with a passion for digital healthcare, technical excellence, and improving patient outcomes through smart laboratory technologies.

Education

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or a related technical discipline.

Healthcare IT Experience

Demonstrable experience (typically 2+ years) implementing and troubleshooting IT solutions in clinical, laboratory, or hospital settings (HIS/LIS).

Interoperability & Protocols

Practical working knowledge of healthcare interface protocols (HL7 and ASTM) alongside core database and networking concepts.

Security & Infrastructure

Solid foundation in operating systems (Windows Server), network security/firewalls, cloud environments, and awareness of data protection regulations (such as GDPR).

Communication & Collaboration

Strong interpersonal and presentation skills with fluency in English (Arabic is a valuable plus), enabling you to explain technical topics clearly to multidisciplinary teams.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.