Delivery, Manager

Master-Works; Riyadh; On-site; SAR 360,000 - 480,000; Full time

Job summary

Master-Works is seeking a results-driven Delivery Manager to lead end-to-end delivery of complex technology projects and digital solutions in the Saudi market. You will oversee software development, digital transformation, and IT initiatives, coordinating cross-functional teams and ensuring successful on-time, on-scope delivery.

The role requires strong IT delivery experience, stakeholder management, and familiarity with Agile, Scrum, Kanban, or hybrid methodologies.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• 6–8+ years of IT delivery, project management, software development management, or digital transformation.
• Minimum 3 years of experience in Delivery Manager, Delivery Lead, or similar leadership role.
• Proven experience delivering large-scale enterprise software, web, mobile, or digital transformation projects.
• Strong experience in client-facing project delivery and stakeholder management.
• Experience managing external vendors, third-party providers, and technology partners.
• Strong knowledge of Agile, Scrum, Kanban, and/or hybrid delivery methodologies.
• Good understanding of SDLC, software development, cloud technologies, APIs, microservices, and enterprise applications.
• Experience with delivery and project management tools such as Jira, Confluence, and MS Project.
• Strong understanding of project financial management, resource planning, risk management, and delivery governance.
• Excellent communication, negotiation, problem-solving, and stakeholder management skills.
• Strong ability to lead cross-functional teams and manage delivery without direct hierarchical authority.
• PMP, PMI-ACP, CSM, SAFe, or similar certifications are preferred.
• Previous experience in a technology consultancy, system integrator, or client-site delivery environment is preferred.
• Saudi/GCC market experience is preferred.

Responsibilities

• Lead the end-to-end delivery of software development, digital transformation, and IT projects from initiation through deployment and handover.
• Manage project scope, timelines, budgets, resources, quality, risks, and dependencies.
• Lead and coordinate cross-functional teams including software development, QA, DevOps, business analysis, and other technical functions.
• Act as the primary point of contact for clients and key stakeholders, managing expectations, requirements, escalations, and delivery updates.
• Manage Agile/Scrum, Kanban, or hybrid delivery methodologies, including sprint planning, backlog management, and delivery governance.
• Monitor project progress and delivery performance through KPIs, SLAs, sprint velocity, burndown, defect rates, and milestone completion.
• Identify and resolve project risks, issues, blockers, and dependencies in a timely manner.
• Manage relationships with vendors, third-party providers, and technology partners.
• Ensure solutions meet business requirements, technical standards, quality expectations, and compliance requirements.
• Manage project resources, team capacity, workload, and delivery priorities.
• Monitor project financial performance and ensure delivery remains within the approved budget.
• Coordinate project planning, status reporting, governance meetings, and executive-level updates.
• Ensure effective testing, quality assurance, deployment, and client handover.
• Drive continuous improvement through retrospectives, lessons learned, and post-implementation reviews.

Skills

Leadership

Client-facing

Stakeholder management

Agile delivery

Communication

Problem solving

Cross-functional teamwork

Education

Bachelor's degree

Tools

Jira

Confluence

MS Project

Job description

Our subsidiary (Adree) is seeking a results-driven Delivery, Manager to lead the end-to-end delivery of complex technology projects and digital solutions, ensuring successful execution within agreed timelines, scope, quality, and budget.

The role requires strong experience in IT delivery, software development, digital transformation, and managing cross-functional technical teams. The successful candidate will work closely with clients, business stakeholders, technical teams, vendors, and senior management to ensure successful project delivery across the Saudi market.

Key Responsibilities

• Lead the end-to-end delivery of software development, digital transformation, and IT projects from initiation through deployment and handover.
• Manage project scope, timelines, budgets, resources, quality, risks, and dependencies.
• Lead and coordinate cross-functional teams including software development, QA, DevOps, business analysis, and other technical functions.
• Act as the primary point of contact for clients and key stakeholders, managing expectations, requirements, escalations, and delivery updates.
• Manage Agile/Scrum, Kanban, or hybrid delivery methodologies, including sprint planning, backlog management, and delivery governance.
• Monitor project progress and delivery performance through KPIs, SLAs, sprint velocity, burndown, defect rates, and milestone completion.
• Identify and resolve project risks, issues, blockers, and dependencies in a timely manner.
• Manage relationships with vendors, third-party providers, and technology partners.
• Ensure solutions meet business requirements, technical standards, quality expectations, and compliance requirements.
• Manage project resources, team capacity, workload, and delivery priorities.
• Monitor project financial performance and ensure delivery remains within the approved budget.
• Coordinate project planning, status reporting, governance meetings, and executive-level updates.
• Ensure effective testing, quality assurance, deployment, and client handover.
• Drive continuous improvement through retrospectives, lessons learned, and post-implementation reviews.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• 6–8+ years of experience in IT delivery, project management, software development management, or digital transformation.
• Minimum 3 years of experience in a Delivery Manager, Delivery Lead, or similar leadership role.
• Proven experience delivering large-scale enterprise software, web, mobile, or digital transformation projects.
• Strong experience in client-facing project delivery and stakeholder management.
• Experience managing external vendors, third-party providers, and technology partners.
• Strong knowledge of Agile, Scrum, Kanban, and/or hybrid delivery methodologies.
• Good understanding of SDLC, software development, cloud technologies, APIs, microservices, and enterprise applications.
• Experience working with technologies such as .NET, Azure, OutSystems, Creatio, or similar enterprise technology platforms is preferred.
• Experience with delivery and project management tools such as Jira, Confluence, and MS Project.
• Strong understanding of project financial management, resource planning, risk management, and delivery governance.
• Excellent communication, negotiation, problem-solving, and stakeholder management skills.
• Strong ability to lead cross-functional teams and manage delivery without direct hierarchical authority.
• PMP, PMI-ACP, CSM, SAFe, or similar certifications are preferred.
• Previous experience in a technology consultancy, system integrator, or client-site delivery environment is preferred.
• Saudi/GCC market experience is preferred.

Job Location

HQ