Delivery Captain

Chalhoub Group; Eastern Province; On-site; SAR 39,000 - 73,000; Full time

Job summary

Chalhoub Group is seeking a Delivery Captain to manage daily deliveries to wholesale and retail outlets, ensure timely order handoffs, and collect returns. You will handle cash/credit payments, maintain vehicle readiness, and follow ISO 9001 quality practices. Prior delivery experience and knowledge of local routes are valuable.

The role emphasizes safe driving, customer service, and adherence to company procedures while operating within Fareye and Logistics Distribution processes.

Qualifications

• Valid driving license is required.
• Previous delivery or similar role experience preferred.
• Good knowledge of local roads and routes is important.
• Basic communication and customer service skills.
• Basic English is preferred.

Responsibilities

• Daily deliveries to Wholesale.
• Retail outlets last mile delivery.
• Check orders before delivery.
• Collect returns to warehouse as assigned.
• Collect orders from shops for last mile.
• Collect COD payments and handover per procedure.
• Operate within Fareye system.
• Ensure vehicle is loaded and secured.
• Comply with route and schedule.
• Perform daily vehicle inspections and report issues.
• Maintain clean vehicle and ensure it is used for company business.

Skills

Valid driving license

Delivery experience

Knowledge of local routes

Customer service

Basic English

Job description

INSPIRE EXHILARATE DELIGHT

The Delivery Captain is responsible for delivering the customer orders and collecting the returns with care and on timely basis You will be responsible for the safe delivery of goods within your appointed region Your duties will involve ensuring goods are safely secured your vehicle is in good condition loading and unloading the vehicle and taking the quickest route to your destination

Key Responsibilities

• Daily Deliveries to Wholesale
• Retail Outlets Last mile customer delivery
• Checking the orders before delivery
• Collecting Returns to warehouse as assigned
• Collection of orders from shops for last mile
• Collection of cash from ecom COD customer and handover as per procedure
• Collection of payment using credit card machine for COD ecom Customers
• Complete all process in Fareye
• Shop-To-Shop Transfers
• Collecting the necessary documents from shops during return
• Report all incidents occasions of misplaced or lost packages to Logistics Distribution Department
• Comply strictly with route and schedule as assigned
• Perform daily vehicle inspections and minor maintenance tasks when necessary
• Report all maintenance issues
• Keep the assigned vehicles clean inside and out
• Ensure that the company vehicle assigned is used exclusively for company business only
• Report any accidents at first possible instant
• Strict adherence to all traffic and road safety regulations
• Receive or route all operating instructions via the Logistics Distribution Department
• To work within promote and identify improvements in company s Quality Management System as per ISO 9001 standards
• Immediately report any breach in procedures company policy or security to supervisor management
• Strictly follow develop and improve standard processes procedures and work instructions
• Also promote adherence to procedures by your staff
• Report all incidents of any nature and however caused to their immediate superior completing all necessary documentation promptly and accurately
• Always research to improve all warehouse operations according to company s objectives
• Ensure that workplace health safety amp environment requirements as per OHSAS 18001 and ISO 14001 are met and take responsibility for the security of the building and stock

What you ll need to succeed

• Valid driving license
• Previous experience in delivery or a similar role is preferred
• Good knowledge of local roads and routes
• Basic communication and customer service skills
• Basic English is preferred