Customer Training Scheduler - C-130 Aircrew Training Device (ATD)

The Boeing Company; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading aerospace company is seeking a Customer Training Scheduler for C-130 Aircrew Training Device to coordinate and manage simulator training events in Jeddah, Saudi Arabia. The role involves aligning customer requirements with training device availability, maintaining schedules and training records, and ensuring compliance with RSAF directives. Ideal applicants will have a minimum of 2 years of experience in scheduling and strong organizational skills. This is an open term contract with relocation not provided.

Qualifications

• Minimum 2 years’ experience in scheduling for military aviation training.
• Familiarity with C-130 operations preferred.
• Excellent verbal and written English communication skills.

Responsibilities

• Develop and maintain the ATD training schedule.
• Coordinate daily and long-term training calendars.
• Communicate schedule changes to RAF customers.

Skills

Scheduling

Organizational skills

Communication

Customer service mindset

Microsoft Office proficiency

Job description

Overview

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Saudi Arabia is seeking a Customer Training Scheduler for C-130 Aircrew Training Device (ATD) to coordinate, schedule, and manage simulator training events for Royal Saudi Air Force (RSAF) in King Abdullah Air Base in Jeddah, Saudi Arabia. The Scheduler will be responsible for aligning customer requirements with ATD availability, coordinating with instructors and technical maintenance teams, managing training resources and timelines, and maintaining accurate training records and reports to ensure efficient and effective use of training devices.

Open term contract and subject to contract award.

Key Responsibilities

• Develop and maintain the ATD training schedule in coordination with RSAF training authorities, C-130 ATD Simulator Flight Instructors, and the Aircrew Training Device Technical Maintenance Lead.

• Receive, validate, and prioritize RSAF training requests and mission requirements; confirm availability and resolve scheduling conflicts.

• Coordinate daily and long-term training calendars, including allocation of simulator time, instructor assignments, briefing/debrief facilities, and required mission files.

• Liaise with the ATD Technical Maintenance team to confirm device readiness, planned maintenance windows, patch or upgrade schedules, and contingency plans for outages.

• Ensure required resources (instructor/operator consoles, debrief systems, mission databases, and any emulation hardware) are available and configured prior to each event.

• Communicate schedule confirmations, changes, and status updates to RSAF customers, instructors, maintenance staff, and Boeing program management.

• Maintain and update training event documentation: agendas, student lists, lesson plan references, special equipment needs, and training data retention requirements.

• Track and report training utilization metrics, device availability, cancelations, and instructor utilization to support performance and capacity planning.

• Manage reservations for supporting facilities (brief/debrief rooms) and coordinate any travel or logistics support required for instructors or visiting personnel.

• Support instructor and student rostering, including tracking qualifications, currency, and any prerequisites for specific training events.

• Implement and maintain scheduling tools, databases, and templates; ensure data integrity and backups in coordination with technical staff.

• Assist in after-action reporting: compile session data, capture discrepancies affecting training fidelity, and submit requests for corrective action or simulator configuration changes.

• Support on-the-job training for RSAF scheduling personnel and serve as the primary scheduling point-of-contact during exercises or high-tempo operations.

• Ensure compliance with local policies, security procedures, and RSAF scheduling directives.

Qualifications

• Basic Qualifications (Required Skills/Experience):

• Minimum 2 years’ experience in scheduling, operations planning, or resource coordination for military aviation training or simulator operations.

• Familiarity with C-130 operations, basic aircraft systems, and typical mission profiles preferred.

• Strong organizational skills and demonstrated ability to manage multiple priorities and conflicting requests.

• Proficient with Microsoft Office suite (Excel, Word, Outlook, PowerPoint) and calendar/scheduling tools.

• Preferred Qualifications (Desired Skills/Experience):

• Excellent verbal and written English communication skills; Arabic proficiency advantageous.

• Experience with scheduling or training management software and databases (or ability to learn quickly).

• Prior experience coordinating simulator schedules (ATD, FMS, or full flight simulators).

• Knowledge of debrief systems, mission file management, and simulator instructor/operator roles.

• Experience using database tools for tracking training events, utilization metrics, and reporting.

• Strong interpersonal skills with a customer-service mindset; ability to work with military and civilian stakeholders.

• Familiarity with maintenance coordination processes and basic understanding of simulator downtime impacts.

Competencies

• Detail-oriented, proactive, and able to anticipate conflicts and resource constraints.

• Clear communicator with negotiation skills for schedule trade-offs.

• Reliable under pressure and able to adapt to changing operational tempos.

• Collaborative team player who builds strong working relationships with instructors, technicians, and customers.

• Works closely with: C-130 ATD Simulator Flight Instructors, Aircrew Training Device Technical Maintenance Lead, Training Device Maintenance Specialists, RSAF, and Boeing operations staff.

This requisition is for an international, locally hired position in Saudi Arabia. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Saudi Arabia law. Employment is subject to the candidate's ability to satisfy all Saudi Arabia labor and immigration formalities.

Applications for this position will be accepted until Feb. 25, 2026

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Not a Shift Worker (Saudi Arabia)

Contingent Upon Program Reward

The position is contingent upon program award

Equal Opportunity Employer

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.